Paulina Soraiz-Muñiz

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Commission based sales associate at Dillard's (2026-05 – Present)

• Exceeded daily sales goals through proactive customer engagement and strategic upselling.
• Built a loyal client base by providing personalized style consultations and follow-ups.
• Maintained peak sales floor standards to optimize product visibility and drive revenue.

Team Leader at DSW (2025-10 – 2026-05)

• Completed all managerial duties such as closing/opening, counting registers, and effectively communicated with my management team
• Maintained store marketing up to date as per company standards
• Worked with and led my team efficiently to complete all tasks at hand

Associate at DSW (2025-01 – 2025-10)

• Maintained store organization and ensured merchandise was well-stocked.
• Organized backroom areas to maintain a clean and organized work environment.
• Provided customer service support for inquiries, complaints, and returns.

Team Member at Whataburger (2023-08 – 2024-08)

• Operated cash registers to process payments from customers.
• Rotated through series of different stations based on team needs.
• Processed customer transactions efficiently using point of sale software.

Associates of Arts in Business | Accounting – Northeast Lakeview College (2024 – 2026-07)

High School Diploma – Ronald Reagan HS (2020 – 2024)