Plant Maintenance Engineer III at Spectrum (2023-01 – Present)
Overseeing the installation, maintenance, and repair of cable infrastructure in various facilities. This includes both telecommunications and data cabling systems.
- Installation and Maintenance: Installing and maintaining cable systems for data, voice, and video communications. This includes laying cable, setting up routers, switches, and other networking hardware.
- Troubleshooting: Diagnosing and resolving issues with cabling systems, including signal loss, connectivity issues, and equipment malfunctions.
- Testing and Certification: Conducting tests to ensure cables meet industry standards and performance criteria. Certifying installations to ensure they are up to code and meet customer requirements.
- Documentation: Keeping accurate records of installations, maintenance activities, and repairs. This includes updating schematics, blueprints, and network diagrams.
- Safety Compliance: Ensuring all work complies with safety regulations and industry standards. This includes using proper safety equipment and following protocols to avoid hazards.
- Coordination: Working with other engineers, contractors, and clients to plan and execute projects. This includes coordinating schedules, resources, and access to facilities.
Field Tech at Warner cable currently Spectrum (2016-01 – 2023-12)
Field Supervisor at Uptown Communications & Electric (2004-01 – 2012-12)
- Monitor employees' work levels and review work performance
- Assist technicians in troubleshooting
- Deliver supplies and equipment to technicians as needed.
Cable Technician at Uptown Communications & Electric
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions
- Splice cables, using hand tools, epoxy, or mechanical equipment
- Measure signal strength at utility poles, using electronic test equipment
- Set up service for customers, installing, connecting, testing, or adjusting equipment
- Place insulation over conductors or seal splices with moisture-proof covering
- Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces
- String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions
Cable Technician at Metro-tech (2003-01 – 2024-12)
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories
- Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces
- String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions
Fiber to Home at Spectrum
Technical Support at TQA Field tech 1 NYC (2019-01 – 2021-12)
- Installed, maintained, and repaired computer hardware and software for clients.
- Performed troubleshooting and repair of various hardware and software issues.
- Installed and configured network equipment and peripherals.
- Provided technical support to end users through phone, email, and in person.
- Collaborated with team members to resolve complex technical issues.
- Installed, maintained, and repaired cable systems for residential and commercial customers.
- Troubleshooted and resolved issues with cable connections and signal interference.
- Performed quality control checks to ensure proper functioning of cable equipment.
- Interacted with customers to address their cable service needs and provide technical support.
- Maintained accurate records of service calls and completed work orders.
