Pedro Valencia

High-performing and results-driven Property Management Professional with over 5 years of dedicated experience with Greystar. Proven track record of success in high-pressure leaseup environments, recently driving Tenney North Park to full community stabilization. Recognized industry expert and Greystar RISE Mentor adept at leveraging advanced CRM platforms and Yardi to optimize occupancy, build high-yielding prospect pipelines, and train incoming leasing talent.

Leasing Professional - Tenney North Park Community (Lease-Up, 125 apartments) - Greystar - San Diego, CA

(2025-07)

• Successfully accelerated community to full stabilization, meeting strict occupancy and revenue targets ahead of schedule for a high-profile lease-up property.
• Selected as a Greystar RISE Mentor, directly training, onboarding, and coaching newer leasing professionals on company policies, sales techniques, and software utilization.
• Processed all the Affordable Housing Applications (SDHC)
• Awarded the "Leasing Legend" Recognition (2025) for outstanding sales performance, exceptional closing ratios, and superior customer service.
• Manage the entire leasing lifecycle via Yardi and advanced CRM tools, from initial prospect contact and personalized tours to rigorous background screening and lease execution.
• Utilize Adobe and MS Office to create polished community updates, resident communications, and marketing collateral that enhanced community engagement and retention.

Leasing Professional - Vora Mission Valley (800+ apartments) - Greystar - San Diego, CA

(2022-05 - 2025-06)

• Maintained a consistent closing ratio above company benchmarks while managing a high volume of daily touchpoints, property tours, and renewal negotiations.
• Audited resident files and lease agreements to ensure 100% compliance with local housing laws and Greystar corporate policies.
• Resolved resident concerns with diplomacy and speed, directly contributing to an increase in positive community reviews and resident retention rates.

Leasing Professional - Greystar - San Diego, CA

(2021-04 - 2022-05)

Program Graduate - Mentorship - Greystar