Peggy Kennedy

Drove customers back and forth to and from the dealership. When transportation of customers was not needed, I scanned repair orders into the system ensuring completion and accuracy.

Shuttle driver and accounting clerk - Gary Yeomans Honda - Daytona Beach, FL

(2021-06 - 2024-07)

Drove customers back and forth to and from the dealership. When transportation of customers was not needed, I scanned repair orders into the system ensuring completion and accuracy.

Call Center Representative - Proctor Financial - Daytona Beach, FL

(2019-11 - 2021-06)

Duties included answering questions and concerns of mortgage customers in a high-volume environment, as well as responding to emails. Maintained Excel spreadsheet that tracked calls and volume. Exceeded monthly performance goals every month.

Department Manager, Personnel/Training Coordinator - Wal-Mart - Ormond Beach, FL and West Bend, Wisconsin

(1988-01 - 2018-12)

• As Department Manager, responsible for inventory control, re-ordering merchandise, processing price changes, assisting customers, managing daily activities of employees, and balancing cash drawers.
• As Personnel/Training Coordinator, responsible for interviewing potential employees, running background checks, and coordinating drug screening.
• Directed new employee orientation, created new employee records, and monitored and finalized/adjust payroll records.
• Responsible for coordinating donations that exceeded $250,000 per year to 501c-3 organizations.

Diploma - Mainland High School