IT NETWORKING SPECIALIST
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Lagos, Nigeria
UNITeS CISCO NETWORKING ACADEMY.
● Automated a system to collect data of new and existing customers - using Microsoft Excel.
● Managing IT staff and training employees
● Overseeing the annual IT budget and ensuring cost-effectiveness.
● Monitoring daily operations, including server hardware, software, and operating systems.
● Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
● Administer users for cloud-based Office 365 platform
● Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
● Liaise with vendors and suppliers to ensure quality service delivery.
● Resolve network issues.
● Report to management on information technology activities and performance; present at monthly staff and management meetings
● Provided tier-3 technical support to diagnose and resolve complex network isssues, reducing incident resolution time by [60%]
Video Editor/Photographer Lagos, Nigeria
Sakal Media. June 2019 - January 2021
Bachelor of Science, Banking and Finance