Penny Calendar
Process Assistant
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About
Highly accomplished and results-driven Sales Executive with 15+ years of successful new business development while maintaining existing accounts, competitive market expansion, and sales leadership experience. Uses research, development, referrals, networking, sales contact to increase sales and profitability, and achieve corporate objectives. Energetic and goal-oriented with a genuine passion for international transportation sales, and a solid track record of increasing sales, market share, and profitability.
Strong ability as 'trusted partner' with clients to understand their needs, recommends solutions, and build relationships. Self-motivated, proactive team player focusing on accurate and timely deliveries for domestic and international clients.
Experience
Process Assistant - Amazon, Inc. - Seffner, Florida 33584
(2022 - 2026)
Led workflow execution by assigning tasks, monitoring productivity, training associates, and resolving operational issues; supported Area Managers with labor tracking, safety compliance, and continuous improvement initiatives to keep shift performance on target.
Warehouse Ship Dock Associate - Amazon, Inc. - Seffner, Florida 33584
(2022 - 2026)
Supported outbound operations by scanning, sorting, and staging packages for carrier pickup; ensured accurate trailer loading, maintained dock organization, and upheld strict safety and quality standards in a fast-paced environment.
Inside Sales Representative - Lincare Holdings, Inc. - Clearwater, Florida 33764
(2017 - 2022)
- Top level sales producer managing inbound and outbound calls to educate patients on respiratory products and services, ensuring accurate needs assessment and solution matching
- Processed orders, insurance documentation, and patient onboarding with strong attention to compliance and HIPAA standards.
- Coordinated with physicians, referral sources, and internal teams to verify prescriptions, eligibility, and timely delivery of equipment.
- Maintained high customer satisfaction by resolving issues quickly, providing product guidance, and supporting ongoing patient care.
- Consistently met sales targets through relationship‑building, follow‑up, and proactive outreach to new and existing patients.
Business Manager - Let Enterprises, Inc. - Baltimore, Maryland 21222
(2013 - 2017)
Managed daily operations, handled financial processes, ensured regulatory compliance, and supported efficient bond posting and case management coordination with courts, attorneys, and clients.
Manager Government Sales, Business Development, Sales and Marketing - John S. Connor, Inc. - Glen Burnie, Maryland 21061
(2007 - 2013)
- Drove government, military, and commercial sales growth through strategic outreach, relationship building, and target market analysis. Built new businesses, while maintaining existing relationships
- Expanded domestic and international accounts, including a 300% increase in Asia business—while implementing trade intelligence and integration programs. Developed a Small Business program that boosted government sales.
- Strengthened company visibility and referrals through coordinated sales and marketing efforts.
- Possess deep knowledge of CHB, freight forwarding, NVOCC, import/export regulations, ITAR, and federal compliance.
Account Representative - Streamline Shippers Association, Inc. - Baltimore. MD 21225
(2001 - 2007)
- Expanded, broadened and grew new account base for Importer Association from Asia by capitalizing on relationships, business development and carrier negotiations
- Integrated international accounts with domestic operations and bonded consolidated freight station
Manager, Customer Service - Cho Yang (America), Inc. - Baltimore, Maryland 21061
(1995 - 2000)
Headed Customer Service for all aspects of shipping agency that included business, accounting, operations, tariff and service contract oversight, interpretation and implementation, reporting to Regional Manager
Sales Representative - Cho Yang (America), Inc. - Baltimore, Maryland 21061
(1995 - 2000)
Developed Account base for Mid-Atlantic Region to include Maryland, Northern Virginia, West Virginia, Southern Pennsylvania for new business and maintenance of current accounts, identified as sales representative bringing in the most amount of new business
Statistical Analyst - Military Sealift Command, Inc. - London, England
(1992 - 1994)
Worked with contracting office for European Command Post examining and reducing processes in accounting, operations and contracting that reduced costs and increased time management. Processes provided to IG office.
Accounting - Evergreen America Corporation - Baltimore, Maryland
(1984 - 1992)
Developed accounting processes for functions of regional steamship office including applications of import, export, vessel operation, A/R and A/P processing, legal, office and regional budget, reported directly to Vice President.
Business/Traffic - Evergreen America Corporation - Baltimore, Maryland
(1984 - 1992)
Maintained relationships with accounts through customer service, freight routing, contract and tariff knowledge, development of client and vendor relationships and integrity in work interaction with all aspects of shipping agency, reporting to Business Manager
Education
Bachelor of Science - Business Administration - University of Maryland University College
Certificate - Accounting - Strayer University