Business Analyst (Child Welfare) at Krasan Consulting (2024-11 – Present)
- Liaison between child welfare stakeholders and technology teams
- Develop user stories, process maps, workflow diagrams (SACWIS/CCWIS)
- Conduct gap analyses; recommend enhancements for service delivery and compliance
- Align systems with federal/state mandates (CCWIS, AFCARS, IV-E)
- Tools: Jira, Confluence, Visio, Microsoft Office Suite
Senior Mental Health Social Worker at Hennepin County (TAYA) (2022-10 – Present)
- Provide case management for youth in the juvenile legal system
- Coordinate treatment, housing, vocational, educational, and medical referrals
- Conduct diagnostic assessments, develop treatment plans with youth
- Collaborate with treatment teams, families, and community partners
Lead Crisis Advocate/Case Manager at Cornerstone (2015-10 – 2022-11)
- Conducted counseling sessions for domestic violence survivors and created safety plans
- Managed client caseloads and provided emotional support during crisis situations
- Delivered referrals, training, and advocacy in court for clients seeking legal protections
- Supervised staff and helpline operations while ensuring 24/7 support for crisis needs
- Led onboarding and training for new advocates and improved internal processes
Child Protection Investigator at Hennepin County (2020-09 – 2022-10)
- Investigated child abuse and neglect reports and coordinated protective services
- Assessed safety risks and developed case plans to stabilize families
- Worked with law enforcement, attorneys, and court systems to protect vulnerable children
- Documented investigations thoroughly and testified in court proceedings
Child Protection Ongoing Worker (Internship) at Carver County (2020-08 – 2021-05)
- Conducted home visits and supervised parent-child interactions
- Attended court hearings and executed protective actions when necessary
- Wrote and implemented safety plans and formal case documentation
Guardian Ad Litem (Internship) at Hennepin County (2019-08 – 2020-06)
- Conducted independent investigations for children's legal matters
- Interviewed families and provided recommendations to the court
- Coordinated with legal professionals to advocate for child welfare
Lead Youth Advocate at Passageways (2015-11 – 2018-01)
- Supervised youth in Safe Harbor shelter and created trauma-informed programming
- Facilitated positive youth development activities and managed emergency response
- Built strategic partnerships within Hennepin County and oversaw program staff
- Led support groups, filed protection orders, and supported youth reintegration
