Peter Toves

I am a highly-motivated individual with the desire to take on new challenges. I maintain a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I will be a hardworking employee with good customer service, multitasking and time management abilities. Devoted to giving every opportunity the best effort.

Hiring Manager/Shift Lead at Cannapa (2025-06 – 2026-06)

• Led daily dispensary operations, ensuring compliance with company policies, industry regulations, and customer service standards.
• Managed the full hiring process, including reviewing applications, conducting interviews, onboarding new employees, and assisting with training and development programs.
• Developed and implemented training materials for budtenders and shift leads, covering product knowledge, compliance requirements, sales techniques, and operational procedures.
• Supervised team performance, delegated responsibilities, and provided coaching to improve productivity, customer engagement, and sales performance.
• Prepared cash drawers, verified daily cash handling procedures, and ensured accurate opening and closing operations.
• Managed inventory control processes, including cycle counts, product audits, jar weight tracking, and inventory reconciliation.
• Assisted with scheduling, shift coverage, and workforce planning to maintain efficient store operations.
• Resolved customer concerns professionally while maintaining a positive and welcoming retail environment.
• Monitored adherence to compliance standards regarding age verification, product handling, and state-specific cannabis regulations.
• Collaborated with management to improve operational workflows, employee accountability, and overall store performance.
• Trained employees on point-of-sale systems, inventory management software, store standards, and customer education practices.
• Maintained a high-performing team culture focused on product knowledge, professionalism, compliance, and exceptional customer service

Warehouse Production Worker at Carolindica (2024-12 – 2025-06)

• Assembled, packaged, and labeled products with precision to meet company standards and customer requirements.
• Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety standards.
• Conducted quality control checks to identify and address product inconsistencies.
• Collaborated with team members and supervisors to meet daily production targets.
• Assisted in inventory management by tracking materials and reporting shortages to supervisors

Supervisor at Garage Brothers (2023-11 – 2024-10)

• Maintained stock for equipment and supplies for both the truck and warehouse
• Routine maintenance on box trucks
• Invoicing
• Route planning
• Scheduling
• On-site problem solving
• Extreme adaptability

Lead Technician at Window Genie (2023-07 – 2023-10)

I am a lead tech with two other employees on my team. I am tasked with greeting customers and tending to any specific instructions they have, conducting the work we have in a timely manner, and collecting invoices. Our work includes house washes, window cleaning, gutter clean-outs, pressure washing, surface pressure washing, and driving company vehicles to and from job sites.

Airborne Infantryman at US Army (2019-06 – 2023-06)

• Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
• Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
• Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
• Conducted ground reconnaissance and reported to leadership for strategic planning.
• CLS experience

Retail Associate at Post Exchange (2016-04 – 2019-05)

• Provided exceptional customer service by assisting military personnel, families, and civilians with product selection and purchases in a fast-paced retail environment.
• Operated point-of-sale systems, handled cash and electronic payments, and maintained accurate transaction records.
• Stocked shelves, ensured proper product displays, and conducted inventory checks to maintain merchandise availability.
• Followed security protocols and compliance guidelines to safeguard store assets and support operational integrity.
• Contributed to a team-oriented environment by meeting sales goals, resolving customer inquiries, and maintaining a clean, organized store atmosphere.

High School Diploma – Spencer High School (2017-05)