Hiring Manager/Shift Lead at Cannapa (2025-06 – 2026-06)
- Led daily dispensary operations, ensuring compliance with company policies, industry regulations, and customer service standards.
- Managed the full hiring process, including reviewing applications, conducting interviews, onboarding new employees, and assisting with training and development programs.
- Developed and implemented training materials for budtenders and shift leads, covering product knowledge, compliance requirements, sales techniques, and operational procedures.
- Supervised team performance, delegated responsibilities, and provided coaching to improve productivity, customer engagement, and sales performance.
- Prepared cash drawers, verified daily cash handling procedures, and ensured accurate opening and closing operations.
- Managed inventory control processes, including cycle counts, product audits, jar weight tracking, and inventory reconciliation.
- Assisted with scheduling, shift coverage, and workforce planning to maintain efficient store operations.
- Resolved customer concerns professionally while maintaining a positive and welcoming retail environment.
- Monitored adherence to compliance standards regarding age verification, product handling, and state-specific cannabis regulations.
- Collaborated with management to improve operational workflows, employee accountability, and overall store performance.
- Trained employees on point-of-sale systems, inventory management software, store standards, and customer education practices.
- Maintained a high-performing team culture focused on product knowledge, professionalism, compliance, and exceptional customer service
Warehouse Production Worker at Carolindica (2024-12 – 2025-06)
- Assembled, packaged, and labeled products with precision to meet company standards and customer requirements.
- Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety standards.
- Conducted quality control checks to identify and address product inconsistencies.
- Collaborated with team members and supervisors to meet daily production targets.
- Assisted in inventory management by tracking materials and reporting shortages to supervisors
Supervisor at Garage Brothers (2023-11 – 2024-10)
- Maintained stock for equipment and supplies for both the truck and warehouse
- Routine maintenance on box trucks
- Invoicing
- Route planning
- Scheduling
- On-site problem solving
- Extreme adaptability
Lead Technician at Window Genie (2023-07 – 2023-10)
I am a lead tech with two other employees on my team. I am tasked with greeting customers and tending to any specific instructions they have, conducting the work we have in a timely manner, and collecting invoices. Our work includes house washes, window cleaning, gutter clean-outs, pressure washing, surface pressure washing, and driving company vehicles to and from job sites.
Airborne Infantryman at US Army (2019-06 – 2023-06)
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- CLS experience
Retail Associate at Post Exchange (2016-04 – 2019-05)
- Provided exceptional customer service by assisting military personnel, families, and civilians with product selection and purchases in a fast-paced retail environment.
- Operated point-of-sale systems, handled cash and electronic payments, and maintained accurate transaction records.
- Stocked shelves, ensured proper product displays, and conducted inventory checks to maintain merchandise availability.
- Followed security protocols and compliance guidelines to safeguard store assets and support operational integrity.
- Contributed to a team-oriented environment by meeting sales goals, resolving customer inquiries, and maintaining a clean, organized store atmosphere.
