Medical Administrative Assistant – Surgery Scheduler - OrthoCarolina - Hand Center
(2023-01)
- Manage complex calendars and scheduling, office support and communications.
- ASC surgery scheduling and patient coordination.
- Verified patient coverage for tests and surgeries, ensuring eligibility.
- Obtained prior authorizations for procedures, facilitating timely approvals.
- Enter patient information into the system for accurate record-keeping.
- Communicate insurance coverage details and out-of-pocket expenses to patients
- Coordinated with medical staff to confirm patient availability and procedure times
- Scheduled surgical procedures using electronic health record system
- Maintained accurate patient records and documentation for surgical procedures
- Collaborated with insurance providers to verify coverage for surgical procedures
- Booked surgeries based on physicians' volume, ensuring prompt turnaround times
Medical Coding Specialist - OrthoCarolina - Billing Support
(2021-06 - 2023-01)
- Reviewed outpatient and inpatient medical records to assign accurate ICD-10-CM, CPT and HCPCS codes.
- Ensured coding compliance with CMS, payer, and organizational guidelines
- Maintained high accuracy rates while meeting daily productivity expectations
- Identified documentation gaps and supported non-clinical CDI workflows
- Participated in internal audits and quality improvement initiatives
Medical Administrative Assistant – Administrative support for executive level healthcare practitioner - OrthoCarolina - Hand Center
(2016-03 - 2021-06)
- Manage complex calendars and scheduling, office support and communications.
- Maintaining CVs and arranging travel coordination and activities. Special programs
- ASC surgery scheduling and patient coordination
Denial Coordinator - OrthoCarolina - Billing Support
(2013-01 - 2016-03)
- Coordinated clinical denial appeals to managed care and insurance companies
- Maintained clinical denial appeals to managed care and insurance companies
- Prepared initial and subsequent appeals based on relevant clinical information
Test and Surgery Scheduler - OrthoCarolina - Hand Center
(2009-06 - 2013-01)
- Coordinated with medical staff to confirm patient availability and procedure times
- Scheduled surgical procedures using electronic health record systems
- Maintained accurate patient records and documentation for surgical procedures
- Collaborated with insurance providers to verify covering for surgical procedures
- Booked surgeries based on physician volume, ensuring prompt turnaround time
- Secured all required documents prior to scheduled procedures
