Peyton Norman

Communicated professionally with diverse individuals in high pressure situations while maintaining strong customer service skills. Managed multiple priorities independently and made sound decisions under time sensitive circumstances. Prepared detailed reports and maintained accurate documentation in accordance with departmental standards.

Police Officer - Clearwater Police Department - Clearwater, FL

(2026-06 - 2026-08)

• Communicated professionally with diverse individuals in high pressure situations while maintaining strong customer service skills.
• Managed multiple priorities independently and made sound decisions under time sensitive circumstances.
• Prepared detailed reports and maintained accurate documentation in accordance with departmental standards.
• Built rapport and established trust with members of the community and organizational stakeholders.
• Collaborated effectively with team members and other agencies to resolve complex situations.

Police Officer-Patrol - Vestavia Hills Police Department - Vestavia Hills, AL

(2023-08 - 2026-06)

• Maintain law and order, protect life and property, respond to emergency calls and patrol the city.
• Enforce criminal law, traffic law, and investigate criminal activity.
• Manage crime, incident, and accident scenes by ensuring safety of self, others, and property while maintaining integrity of a scene.
• Interact with the public and perform community relation activities to discuss police services and criminal activity.
• Work as a team with other officers by relaying information, coordinating action, ensuring safety, and reporting incident information to those on scene.

Deputy Sheriff - Jefferson County Sheriff's Office, Bessemer Corrections Division - Bessemer, AL

(2021-03 - 2023-08)

• Maintained order, ensured inmate safety and well being, and provided security inside of the county jail through regular patrol, cell searches/inspections, monitoring of surveillance equipment, and strip searches in accordance with state statutes and policy and procedure.
• Identified potential or existing problems and took appropriate action to correct the issue including: recognizing potential inmate conflict, intervening in any disputes, arbitrating any inmate conflict, and disciplining inmates when jail rules are violated.

Marketing Internship - Employment Screening Services (ESS) - Hoover, AL

(2018-05 - 2018-09)

• Assisted in managing company social media accounts, including: content curation, scheduling, and monitoring.
• Supported internal and external mass email communications.
• Contributed to blog posts through research, writing, and developing graphics.
• Managed offsite logistics for trade show exhibitions.

Cross Trained Associate - Dick's Sporting Goods - Hoover, AL

(2015-09 - 2021-03)

• Deliver reliable customer service to customers with their sporting/exercise/outdoor needs.
• Perform daily omni-channel tasks in store including ship from store and buy online pick up in store.
• Maintained a daily percentage of 90% or more on online orders shipped.

Bachelor of Science - Marketing - University of Alabama at Birmingham (2020-05)