Peyton Webb

Welcomed guests and coordinated seating in high-traffic dining areas to enhance guest experience. Provided exceptional customer service while taking and delivering food orders. Greeted guests, answered incoming calls, and managed reservation schedules to optimize service flow.

Server/Hostess - Downstream Casino Resort - Joplin, MO

(2025-06)

• Welcomed guests and coordinated seating in high-traffic dining areas to enhance guest experience.
• Provided exceptional customer service while taking and delivering food orders.
• Greeted guests, answered incoming calls, and managed reservation schedules to optimize service flow.
• Collaborated with kitchen staff to ensure timely meal preparation and service.
• Maintained compliance with regulatory standards, including gaming and alcohol licensing requirements.
• Assisted with menu explanations and recommendations to enhance guest experience.
• Addressed guest inquiries and resolved minor issues to ensure satisfaction.

Carhop - Sonic Drive-In - Joplin, MO

(2023-01 - 2025-04)

• Delivered food and beverages to customers in a timely manner.
• Guided customers in menu selections and accommodated special requests to improve satisfaction.
• Maintained prompt, accurate service in a high-volume hospitality setting
• Ensured cleanliness of service area and dining spaces to enhance customer experience.
• Managed daily cash balances, processed card transactions, and resolved order discrepancies to maintain operational efficiency.

Filing Assistant - Knell & Associates - Carthage, MO

(2019-01 - 2023-01)

• Organized, filed, and maintained confidential client financial records and tax documents to uphold privacy and compliance standards.
• Organized and maintained filing systems for tax documents and client records to ensure easy access and retrieval.
• Sorted and categorized incoming paperwork to streamline processing workflow.
• Collaborated with team members to ensure timely retrieval of documents.

Burger King Crew Member - Burger King - Joplin, MO

(2022-01 - 2022-12)

• Provided friendly service to customers during peak hours.
• Served food efficiently, contributing to positive guest experiences.
• Operated kitchen equipment to prepare food quickly and safely.
• Managed inventory and restocked supplies to maintain operational efficiency.
• Assisted with inventory management and restocking supplies as needed.
• Collaborated with team members to ensure smooth operations during busy times.
• Handled cash register transactions accurately and efficiently for customer orders.
• Delivered food promptly, supporting customer satisfaction and repeat patronage.

McDonalds Crew Member - McDonald's - Webb City, MO

(2020-01 - 2021-12)

• Provided friendly service to customers during peak hours.
• Operated kitchen equipment to prepare food quickly and safely
• Maintained cleanliness of workstations and dining areas throughout shifts.

High school diploma - Joplin High School (2019-08 - 2023-05)