Server/Hostess - Downstream Casino Resort - Joplin, MO
(2025-06)
- Welcomed guests and coordinated seating in high-traffic dining areas to enhance guest experience.
- Provided exceptional customer service while taking and delivering food orders.
- Greeted guests, answered incoming calls, and managed reservation schedules to optimize service flow.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Maintained compliance with regulatory standards, including gaming and alcohol licensing requirements.
- Assisted with menu explanations and recommendations to enhance guest experience.
- Addressed guest inquiries and resolved minor issues to ensure satisfaction.
Carhop - Sonic Drive-In - Joplin, MO
(2023-01 - 2025-04)
- Delivered food and beverages to customers in a timely manner.
- Guided customers in menu selections and accommodated special requests to improve satisfaction.
- Maintained prompt, accurate service in a high-volume hospitality setting
- Ensured cleanliness of service area and dining spaces to enhance customer experience.
- Managed daily cash balances, processed card transactions, and resolved order discrepancies to maintain operational efficiency.
Filing Assistant - Knell & Associates - Carthage, MO
(2019-01 - 2023-01)
- Organized, filed, and maintained confidential client financial records and tax documents to uphold privacy and compliance standards.
- Organized and maintained filing systems for tax documents and client records to ensure easy access and retrieval.
- Sorted and categorized incoming paperwork to streamline processing workflow.
- Collaborated with team members to ensure timely retrieval of documents.
Burger King Crew Member - Burger King - Joplin, MO
(2022-01 - 2022-12)
- Provided friendly service to customers during peak hours.
- Served food efficiently, contributing to positive guest experiences.
- Operated kitchen equipment to prepare food quickly and safely.
- Managed inventory and restocked supplies to maintain operational efficiency.
- Assisted with inventory management and restocking supplies as needed.
- Collaborated with team members to ensure smooth operations during busy times.
- Handled cash register transactions accurately and efficiently for customer orders.
- Delivered food promptly, supporting customer satisfaction and repeat patronage.
McDonalds Crew Member - McDonald's - Webb City, MO
(2020-01 - 2021-12)
- Provided friendly service to customers during peak hours.
- Operated kitchen equipment to prepare food quickly and safely
- Maintained cleanliness of workstations and dining areas throughout shifts.
