Phillimon Hanneck

Implementation of new techniques of receiving and issuing materials in various departments to ensure the utmost accuracy of all data.

Material Handler - Piedmont Health Care

(2021-05)

Implementation of new techniques of receiving and issuing materials in various departments to ensure the utmost accuracy of all data.

Associate General Manager - Piccadilly

(2021-05 - 2025-04)

Enhance efficiency and boost departmental profits while overseeing the company's overall operations.

• Oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

Lazer Guidance Vehicle Controller - Pepsi

(2023-01 - 2024-05)

• Troubleshoot machine operation

Operations Manager - CVS PHARMACY

(2021-07 - 2024-07)

Management: Responsible for leadership, development, and safety of team associates. Utilize real time data to make critical production decisions for outgoing shipments.

Relief Manager - Waffle House

(2020-01 - 2024-04)

• Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards.
• Greeted guests at tables and attended to guest needs to promote customer service and satisfaction.

Universal Banker - Truist

(2019-07 - 2021-12)

Established and built relationships with current and future members to provide quality financial services.

Membership Specialist - Navy Federal Union

(2017-05 - 2018-12)

Developed and maintained relationships with partners to maximize sales opportunities and achieve sales standards with the goal of acquiring 100% of each client's business via outstanding customer services.

• Upsell products based on strengths in needs assessment, consultive selling, and relationship management.
• Evaluated clients' needs, presented viable solutions, and educated applicants of underwriting guidelines and credit requirements for select products.

Membership Specialist - Vystar Credit Union

(2016-05 - 2017-05)

Consulted with clients to identify and analyze their financial situations and develop strategic solutions, while increasing their relationship with the credit union.

• Marketed and sold products through various methods such as verbal, face-to-face, and email communications daily in addition to consulting on the most appropriate products for each customer's unique needs.

Personal Banker - Wells Fargo

(2015-05 - 2016-05)

• Informed investment decisions by analyzing financial history.
• Handled cash, including completing deposits, withdrawals and loan payments for customers.

Fraud Analyst - Citigroup

(2014-09 - 2015-05)

Reviewed suspicious transactions for fraud. Detected emerging fraud trends and fraud rings through link analysis recovering over $15k in a single event.

Escrow Analyst - Bank Of America

(2012-11 - 2014-08)

Worked with loan officers and underwriters to process customer mortgage applications to ensure more timely and accurate processing.

• Calculated customers income to determine their debt-to-income ratio for qualification.
• Analyzed customer accounts to compare balances for their escrow accounts.

Special Finance and Sales - Coggin Chevrolet

(2006-08 - 2012-11)

Grossed over $70,000 in YTD sales revenue and achieved the best status by closing multiple deals.

• Consistently exceeded sales to potential clients by performing tasks effectively and achieving business goals.
• Increased sales performance from 72% to 110% of goals within three months

Sales Marketing and Promotion - Nike

(2001-08 - 2006-08)

Traveled worldwide, representing NIKE as a runner while participating in a variety of invitations and world class meets.

• Also promoted NIKE athletic apparel, products, and services to promote sales competitive.

Owner/Manager - Coffee Bistro

(2000-01 - 2001-01)

Owned and operated while managing over 15 employees which included hiring, training, and supervision. Responsible for payroll and general management.

• Also responsible for accounting, inventory control, document management and completed financial documents.

Bachelor of Arts - Business Administration Management - University of Texas (1996)