Phillip Mayo

Content creator and creative director with a background in video production, photography, graphic design, and brand storytelling. I work best when I own the full picture — developing a content strategy, shooting and editing the content, and tracking what actually works. I understand how platforms behave, what makes people stop scrolling, and how to shape a brand's voice across channels consistently.

I'm self-directed, comfortable wearing multiple hats, and genuinely enjoy the process of building something people connect with.

Freelance Content Producer & Creative Director at Self-Employed (2024 – Present)

• Develop content strategy and visual direction for brand and event clients — building out the concept, executing the shoot, and delivering finished content optimized for each platform.
• Produce short-form video for Instagram, TikTok, and YouTube; handle filming, editing, and pacing to match each platform's native feel.
• Shoot event and product photography; edit and deliver assets for use across social, digital, and print.
• Design graphics for social posts, promotional materials, and digital ads using Adobe Creative Suite and Canva.
• Manage client communication, timelines, and revision cycles independently across multiple concurrent projects.

Customer Service Representative at GEICO (2026 – Present)

• Communicate complex insurance information clearly to diverse customers across phone and digital channels — translating regulatory language into plain, useful language every day.
• Hold active NYS Property & Casualty Insurance License; maintain detailed CRM records and manage high call volumes with consistency and professionalism.

Data Annotation Specialist at Tesla (via Apex Group) (2022 – 2025)

• Analyzed large volumes of data daily to support Tesla's Autopilot and Optimus AI programs, making independent judgment calls on ambiguous cases under strict accuracy and throughput standards.
• Maintained consistent performance over three years in a demanding, detail-intensive environment — building a discipline for high-quality output under pressure.

B.S. in Media Study – University at Buffalo