Phoenix Meza

Compassionate and detail-oriented Certified Nursing Assistant/Caregiver with hands-on experience providing attentive care, monitoring vital signs, and maintaining safe, sanitary environments. Passionate about animal welfare and eager to transition into a veterinary setting. Known for gentle handling, strong observation skills, and the ability to remain calm under pressure. Dedicated to supporting veterinary teams in delivering high-quality, compassionate care to animals and their owners.

CNA/CAREGIVER at Self Employed Services (2023-06 – Present)

• Assist clients with daily care needs while maintaining dignity, comfort, and safety.
• Monitor and record vital signs and report changes in condition.
• Maintain clean, sanitized environments to prevent infection and ensure safety standards.
• Provide emotional reassurance to individuals experiencing anxiety or distress.
• Support mobility and safe transportation to medical appointments.
• Communicate effectively with families and healthcare providers regarding care updates.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.

PERMANENT MAKEUP ARTIST at Self Employed Services (2022-03 – 2025-02)

• Maintained strict sanitation and hygiene protocols to ensure client safety.
• Managed appointments, scheduling, and client communications.
• Educated clients on aftercare and product recommendations.

DRIVER ASSOCIATE at Logistics Llc (2019-01 – 2022-02)

• Delivered goods efficiently while maintaining strict time management.
• Handled items carefully according to safety and handling standards.
• Resolved customer concerns professionally to maintain trust and satisfaction.
• Organized routes to ensure efficient and timely service.

BEAUTY ADVISOR at Blushy Beauty (2017-09 – 2018-02)

• Assisted customers in selecting beauty products suited to their needs.
• Assisted with daily store operations and inventory control
• Maintained cleanliness and sanitation of workstations and equipment

SALES ASSOCIATE/VISUAL MERCHANDISING/CASHIER TEAM LEAD at Fashion Nova (2016-03 – 2017-09)

• Set up and maintained in-store visual displays
• Collaborated with team members on store layout and organization
• Maintained clean, organized, and detail-oriented work environment
• Trained staff on product presentation and sales techniques
• Stocked and replenished merchandise
• Provided friendly and attentive customer service
• Operated cash register and processed transactions accurately
• Handled returns and exchanges according to company policy
• Managed inventory, received shipments, and checked for discrepancies
• Utilized downtime efficiently to maintain store cleanliness and organization

SALES ASSOCIATE/MERCHANDISE STOCKER at The Outlet By Els (2014-11 – 2016-03)

• Stocked and replenished merchandise according to store merchandising layouts.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Cleaned and organized the store, including the checkout desk and displays.
• Alerted customers to upcoming sales events and promotions.
• Welcomed customers into the store and helped them locate items.
• Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
• Answered customer telephone calls promptly and in an appropriate manner.
• Maintained established merchandising standards, including window, sales floor and promotional displays.
• Inspected shipments for accuracy and quality
• Tracked inventory and documented discrepancies
• Processed returns according to company policy
• Provided helpful and knowledgeable customer service
• Assisted customers with purchases and product selection
• Managed cash handling and ensured equipment functioned properly

Certified Nurse Assistant – Hacienda La Puente Adult Education

High School Diploma – Fernando R Ledesma High School (2015)