Till packer at Checkers Hyper (2017-11 – 2018-03)
- Responsible to serve customers with friendliness, honesty, accuracy, politeness and courteousness
- Responsible for packing of all items purchased by customers daily
- Responsible for checking of prices on items not marked as per instruction
- Responsible for returning products not purchased by customers, back to the shelve
- Responsible for packing plastic bags on a daily basis
- Responsible to return all baskets and trolleys to their designated area
- Assisting in other departments in the shop where necessary and/or as per instruction
- Responsible for cleaning of tills and working areas in a daily basis
Cashier at Checkers Hyper (2019-04 – 2019-09)
- Responsible to serve customers with friendliness, honesty, accuracy, politeness and courteousness
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
Money Market Clerk at Checkers Hyper (2019-09 – 2019-11)
- Responsible to serve customers with friendliness, honesty, accuracy, politeness and courteousness.
- Responsinle to serve customers when doing account payments or purchasing airtime,electricity,Rica their Sim cards,gift cards purchases,play lotto.
- Also assisted with bus,concert and flight bookings on our POS system.
- I handled a lot of cash each and every day where I had to be more accurate and honest for me to not have any shorts/overs and for our customers to leave our store happy
Receiving Admin clerk at Checkers Hyper (2019-11 – Present)
- We use SAP system
- Collaborate with procurement staff to list expected deliveries
- Receive shipments and sign paperwork upon receipt
- Unload packages from incoming trucks
- Inspect contents to ensure they are undamaged verify packages according to order and invoices
- Contact supplier or shipper if a mistake is identified
- Assume responsibility for returning unsatisfactory shipments or receiving replacements
- Label deliveries and allocate them to their designated place
- Ensure invoices are signed and paid for satisfactory deliveries
- Maintain accurate records and assist in inventory control
- Make sure that each and every end of day there are no unbalanced invoice
- Find solutions should there be any problems.
- A ssuring no damaged items are sent or received
- Comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list
- Collaborating with the marketing department to develop a schedule for assembling and displaying manufacturer marketing pieces on the sales floor
- Packaging products for return to vendors and filling out any paperwork necessary
- Maintaining clean and tidy environment both in the office and receiving bay.
- Answering customer questions, providing information, taking and processing orders and addressing complaints
- Answering phone calls from suppliers or divisional office and calling vendors to follow up on appointments and deliveries
- Compiling, maintaining and updating company records
- Managing office inventory and working with vendors to ensure the regular supply of office materials
- Compiling and maintaining records of office business transactions
- Training, onboarding and supervising junior clerks
- Operating office equipment including printers, copiers, fax machines and multi-media instruments
- Assist the Manager with planning, organizing, and coordinating tasks.
- Supervise daily activities, ensuring goals and standards are met.
- Guide and support team members, delegate tasks, and monitor progress.
- Relay information between the Manager, team, and other departments.
- Address issues and make decisions, escalating when necessary.
- Prepare reports on team performance, progress, and challenges.
- Support staff training and development initiatives.
- Ensure processes and outputs meet quality standards.
- Manage schedules, rosters, or shifts.
