Project Manager & Sales Representative Support - Cunningham Recreation - Charlotte, NC
(2023-09)
Provide outdoor recreation activity spaces for Parks and Recreation Departments, Schools, Municipalities and others with playground design and other outdoor recreation equipment.
- Directed full lifecycle client projects from initial concept through execution, ensuring strict adherence to project scope, milestones, timelines, and budget constraints.
- Created comprehensive project delivery plans, continuously monitoring milestones and proactively mitigating risks to ensure seamless execution.
- Maintain effective coordination from order entry through manufacturing, delivery, and closeout of projects and orders.
- Utilize design tools including AutoCAD and Photoshop to develop precise equipment designs, renderings and site layouts for stakeholders and clients.
- Managed essential project documentation, financial tracking, vendor contracts, and partner communications, serving as the central point of contact across internal teams and external stakeholders.
Office Manager - MCube Financial LLC - Charlotte, NC
(2022-04 - 2023-09)
- Facilitated executive communication and status tracking, hosting cross-functional alignment meetings via WebEx and MS Teams to maintain full project visibility.
- Managed multi-phase project initiatives from initiation through completion, ensuring adherence to tight milestones, budget constraints, and delivery schedules.
- Coordinated with external partner vendors (including Capital One and Freddie Mac) to complete critical financial, payoff, and unit mix reviews under strict reporting deadlines.
- Streamlined corporate operational processes, achieving a 20% reduction in overall operating costs through software integration and resource alignment.
Solar Systems Engineering Assistant - RSRV Power - Charlotte, NC
(2021-05 - 2022-02)
- Provided design and technical planning support for residential and commercial photovoltaic (PV) solar, water heater, generator, and EV charger installation layouts.
- Coordinated closely with field crews and engineering staff to plan, schedule, and execute system installations safely, on schedule, and according to specifications.
- Conducted system testing, configuration, and web-based system monitoring troubleshooting; provided client technical support and end-user system training.
Executive Assistant Professional (CFO & CPO) - Cardinal Innovations Healthcare - Charlotte, NC
(2017-05 - 2021-03)
- Directed cross-collaboration between manufacturing, administrative, and executive teams, resolving operational bottlenecks and boosting overall team productivity.
- Conducted in-depth data collection and dynamic financial reporting for Board of Directors review, ensuring total alignment with organizational compliance standards.
- Managed the enterprise DocuSign database and record-keeping processes, ensuring accurate and time-sensitive data sharing across departments in compliance with OSHA & HIPAA guidelines.
- Provided end-to-end program logistics support, including calendar maintenance, resource allocation, and documentation for key operational projects.
Assistant Manager - Planet Fitness - Gastonia, NC
(2015-04 - 2017-05)
- Tracked weekly, monthly, and annual KPIs to drive customer retention (+6%) and satisfaction (+12%) while optimizing shift scheduling and resource deployment.
- Coordinated with Facilities Maintenance teams to process repair requests and keep operations compliant with strict safety regulations.
