Customer Service Rep 1 at Maximus (2024-02 – 2024-12)
- Answered Mulit-line phone
- Helped students with loan forgiveness
Customer Service Rep (State Farm) at Solera (2023-01 – 2023-12)
- Helped customers process glass claims
- Contacted the proper departments to assure claims are processed in a timely matter
Behavioral Health Specialist at Anglewood (2022-05 – 2022-11)
- Assisted Adults and Children with Special Needs in day to day activities
- Teach Arts and Crafts class
- Kept record of the daily activities and participations Logs
- Monitored and Reported Incidents as they occur (Safety Monitor)
- Provided Home Health/ Companionship as Needed
- Registered New Patients/ Clients
Patient Care Advocate at The Fountains at Mill Cove Jacksonville (2020-07 – 2022-04)
- Scanned Clinical Documentation
- Faxed Proper Documentation to Providers for Medical Care
- Verified and Sort Medical Records
- Updated Patient Demographics
- Scheduled/ Assigned Patients to Rooms
- Assisted with Bedside Care
Guest Service Representative at Extended Stay America (2022-07 – 2022-12)
- Made Reservations for In town, Out of Town, and Long Term Guest
- Checked In and Checked Out Guest
- Called hotels in the surrounding area to check availability
- Assisted with Night Laundry
- Ran Night Audit Report
- Prepared/ Set Out Breakfast
