Portia Harris

Baccalaureate prepared Nurse with over 14 years of combined Registered Nurse, Licensed Practical Nurse, and Certified Nursing Assistant (State tested) experience, and a honed ability to react properly in fast-paced emergency/trauma environments. Uniquely offers 8 years of combat experience in the United States Army. Compassionate, motivated, and team-centric Registered Nurse, with excellent leadership, critical thinking, extensive documentation skills, and a strong med-surg/telemetry skillset.

Recognized for working with a multidisciplinary team in a fast-paced, emergency health care setting.

Virtual Nurse - Atrium Health- Hospital at Home - Remote

(2025-09)

• Remote patient monitoring
• Provide detailed education to patients and families regarding care plans, medications, and diagnosis
• Clinical documentation- enter data into EHR system (EPIC)
• Collaborate with interdisciplinary team to provide input and assist with care coordination
• Performs telephone triage with diverse patient populations
• Assesses needed care and collaboration with patients, and others, to provide clinical solutions
• Provides comprehensive nursing assessment in a nontraditional nursing environment
• Actively participates in team conferences and helps assess patient education needs
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening
• Notifies designated leadership of operational concerns

RN Administrative Supervisor - Atrium Health- Behavioral Health Charlotte - Charlotte, NC

(2024-08 - 2025-09)

• Communicates administrative problems and actions taken to the respective nurse leader, Administrator-On-Call when appropriate, and/or the appropriate senior administrative leader
• Rounds on all units to assess overall efficiency and productivity and gain insight into patient care, teammate, and physician satisfaction and appropriateness of patient care
• Assists with coordination of communication at regular intervals throughout the shifts via huddles, rounds, or other types of meetings to exchange information
• Assists with appropriate utilization of resources to meet patient care needs
• Supervises the performance of nursing personnel, identifies problems, initiates corrective action, and communicates/provides documentation of actions/investigative findings to the appropriate department manager, Nurse Leader and/or the Administrator-On Call
• Provides advice and assistance to nurses in administering new or unusual treatments or medications, interprets policies and procedures for teammates, patients/families, and visitors, and responds and assists with emergencies
• Coordinates shift management of patient flow/throughput including participation with patient placement meetings/huddles or other departmental meetings to accommodate and plan for new admissions/transfers throughout the shift as well as working with interdisciplinary teams to facilitate timely admissions and discharges
• Monitors staffing for the current and upcoming shifts through continuous assessment of volume/acuity needs utilizing resources such as the Float Pool and PRN personnel or reallocation of personnel when indicated to assist in provision of appropriate staffing resources
• Attends and oversees all emergency codes within facility

Public Health Nurse- Preventive Health - Mecklenburg County Public Health Department - Charlotte, NC

(2024-01 - 2025-06)

• Ensure compliance with agency policies, procedures, and protocols, as well as Board of Nursing laws, rules, and standards
• Utilizes the nursing process in care delivery
• Monitor, record, and report symptoms, medical information, vital signs, or changes in patient's health status
• Provide health services in accordance to standing orders and/or specific orders from health care providers
• Consult and coordinate with healthcare team members to assess patient care plans
• Develop, evaluate, implement, and/or modify plans of care (e.g., standardized treatment plans, individualized health care plans, or emergency action plans)
• Perform administrative duties as needed and maintain accurate, detailed reports and records
• Train unlicensed assistive personnel to perform delegable tasks
• Provide health education/health promotion topics and anticipatory counseling to individuals, families, and other groups
• Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems
• Assess compliance with immunization laws; participates in special immunization clinics provided by Mecklenburg County Public Health which may include administering immunizations during the clinics
• Provide health care services, first aid, specified laboratory tests, exams, screenings, immunizations, or related assistance in various locations
• Refer clients to specialized health resources or community agencies for assistance unavailable at Mecklenburg County Health Department
• Document patient history, related findings, and service performed in electronic health records

Director of Nursing- Wellpath - Mecklenburg County Sheriff's Office - Charlotte, NC

(2023-02 - 2023-12)

Developed a telehealth strategy that improved patient outreach by 85%, ensuring timely care and reducing missed annual assessments. Used electronic health records software to document patient histories and treatments, driving a 15% quickening in the medical decision-making process. Oversaw the monitoring of 50+ chronic disease patients, cutting down on hospitalization rates by 40%.

• Oversee the day-to-day operations of the nursing department
• Directly supervise the Assistant Director of Nursing, Administrative Assistant, Pharmacy Nurse, Scheduler, Medical Office Assistants, Staff RNs, LPNs, and Med Techs
• Create daily shift assignments for day and night shifts
• Responsible for staffing nursing department and supporting staff
• Collaborate with recruiters in recruitment of RNs, LPNs, and Med Techs
• Conduct interviews for nursing candidates
• Hire new candidates for nursing department
• Responsible for handling disciplinary actions of direct reports
• Responsible for onboarding and training of all new hire nursing staff
• Act as clinical resource for new team member training
• Track employee time and attendance records
• Approve employee time-off requests
• Adjust pay codes for absences
• Track all Critical Clinical Events
• Utilize Microsoft Teams, Excel, Outlook, and Word daily
• Adjust staffing matrix weekly and email weekly staffing numbers to MCSO and Wellpath leadership
• Serve as a resource person and trainer for staff regarding regulatory requirements and forms
• Conduct audits for NCCHC and ACA compliance
• Attend Joint Operations Meetings (JOM) as Medical Services liaison. Responsible for documentation, formatting, and dissemination of minutes, as required
• Actively participate in both internal and external meetings, such as, Delegation Oversight, Grievance Review, and in other internal and external meetings assigned, including preparation, and presenting of reports as required
• Responsible for the development of any plans of corrections related to deficiencies
• Responsible for performance management of direct employees
• Proficiency in nursing leadership and staff development
• Delegate peer reviews
• Collaborate with NC Department of Health to track Covid cases within facility
• Work closely with multidisciplinary team to include medical providers, Dentists, Mental Health Director, and Psychiatric Providers
• Track all pregnancies and infectious disease cases within facility
• Oversee medical emergency responses within facility

Assistant Director of Nursing- MCSO - Mecklenburg County Sheriff's Office - Charlotte, NC

(2022-10 - 2023-02)

RN Case Manager - Amedisys Home Health

(2022-05 - 2022-10)

• Implement Physician orders and other nursing procedures
• Evaluate and determine needs of patients in various high-tech OASIS visits (Start of Care, Resumption of Care, Recertification, Supervisory, RN procedure visits)
• Assess cases to include reviewing medical file from referral sources, obtaining medical release and additional medical records as appropriate, identifying community resources available to client to make appropriate referrals, and documenting assessment in initial report
• Effectively communicated with healthcare professionals to ensure proper utilization of services, improving client satisfaction
• Collaborated with healthcare providers to facilitate service arrangement, improving patient throughput
• Oversee and perform concurrent and retrospective re

Bachelor of Science - Nursing - Chamberlain University (2024-06)

Associate of Applied Science - Nursing - Herzing University (2020-08)

Nursing Pre-requisites - Nursing - Cleveland State University (2013-01 - 2014-03)

Occupational Certificate - Practical Nurse - Hondros College of Nursing (2016-09)