Data Engineer - Morais City Private Limited - Trichy, India
(2025-09)
- Prepare reports based on management requirements
- Coordinate with all departments to collect, validate, and maintain ERP data
- Manage complete CRM lifecycle (Lead → Booking → Receipts → Reports)
- Administer ERP operations across departments including Projects, Legal, Accounts, Sales, CRM, Marketing, Digital, HR, Purchase, Store, Engineering, BOQ, and Architecture
- Ensure accurate data entry, validation, and system integrity
- Monitor daily ERP operations and resolve system-related issues
- Identify process gaps and implement automation improvements
- Support ERP enhancements and new feature implementation
- Train users and ensure effective ERP utilization
- Collaborate with cross-functional teams to ensure smooth operations
- Provide management with insights, reports, and performance analysis
Junior MIS Executive - Omega Healthcare Management Services Pvt Ltd - Trichy, India
(2023-10 - 2024-12)
- Prioritized and organized tasks to efficiently accomplish service goals
- Implemented automated processes to streamline daily operations and reduce manual workloads
- Developed MIS reports to track customer service performance and identify areas for improvement
- Developed and maintained comprehensive MIS reports to facilitate decision-making processes for senior management
- Reviewed and approved project plans prior to implementation
- Created dashboards using Excel to track key performance indicators
- Created presentations utilizing software applications such as PowerPoint and Excel
- Developed dashboards in PowerBI to provide real-time business intelligence insights
CSA (Internal Auditor for Quality in HMSA) - First Source Solution Limited - Bangalore, India
(2022-01 - 2022-05)
- Worked with cross-functional teams to achieve goals
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making
- Prepared and evaluated CRM reports to identify problems and areas for improvement
- Updated databases with new and modified customer data
- Analyzed data from customer surveys and suggested solutions for improvement
- Developed and maintained audit plans, checklists and procedures
- Conducted internal audits to ensure compliance with quality standards
- Identified process gaps by comparing actual results against expected outcomes
FATP Production Trainer - WISTRON (iPhone Manufacturing) Pvt Ltd. - Kolar, India
(2020-10 - 2021-10)
- Coordinated recruitment and placement of training program participants
- Explained goals and expectations required of trainees
- Documented performance, safety and customer service needs to improve operations
- Collaborated with other departments such as Human Resources and Quality Assurance to ensure that standards are met
- Provided constructive feedback and one-on-one coaching to employees
- Provided feedback on job performance during regular reviews with employees
- Conducted onboarding sessions to orientate new staff members about company policies and procedures
