Law Office Manager / Paralegal at BMA, P.A. (2018 – Present)
Dual role managing office operations and providing paralegal support
- Manage end of month A/P and A/R
- Maintain office systems, equipment, and supplies
- Review and maintain relationships with several vendors to ensure high levels of productivity with cost-effective equipment and service contracts
- Ensure extensive filing system is maintained physically, and mirrored electronically
- Calendar management for partners
- Plan, organize and attend weekly staff meetings
- Recruitment, training and supervising of new staff members
- Interviewing and onboarding of new clients
- Case management
- Drafting and filing complaints, motions, appeals, and responses, etc., and assisting attorneys with trial preparation
- Proofreading and editing court filings, briefs, deeds, wills, etc.
- Collection and analysis of discovery/evidence
- Draft case summaries and deficiencies
- Professional and effective communication with firm partners, judges, magistrates, clerks of court, opposing counsel, clients, potential clients
Compliance Analyst at AEROTEK INC (2015-09 – 2018-07)
Ensured compliance with internal policies, client requirements, and federal law through audits and process improvement
- Mitigate risk and ensure processes adhere to internal policy, client requirements and federal law by conducting routine audits, and ad hoc audit requests
- Collect and analyze data to track accuracy and productivity deficiencies
- Compile several reports weekly to be used by management across several divisions
- Develop and present process improvement plans to leadership groups for implementation
- Conduct training presentations to other departments to educate partners of internal compliance policies and upcoming projects/audits
- Partner with Contracts Analysts, Account Managers and Controllers to streamline the Onboarding process
- Analyze contracts for specific onboarding and drug and background requirements
- Manage pre-employment enrollment process for 200+ clients
- Served as project assistant for SMART Onboarding project to move paper onboarding documents into an electronic environment
Auditor at HILTON (2014-07 – 2015-09)
Managed daily reporting and operational scheduling
- Run daily profit reports to present to members of leadership
- Maintain several excel spreadsheets used to track effective promotions and trends in the market
- Create daily Maintenance, Front Desk, and Room Cleaning schedule
- Collect data required to compare local room rates and comprise special rates during peak/slow seasons
Teller at BANK OF AMERICA (2012-09 – 2014-10)
Provided customer service and cash handling in a fast-paced banking environment
- Maintain a high level of accuracy in a fast-paced environment while handling large amounts of cash
- Extreme attention to detail with sensitive transactions and cash handling
- Ability to sell new and existing products during a small window of service
- Display knowledge of anti-money laundering laws and bank policy
- Trusted key holder with the ability to open and close the facility for daily business
