Business Partner - D&D Cargo - Rajkot, India
(2024-12)
End-to-End Operations Management: Independently manage and oversee all daily operations of transport company.
- Quotation & Deal Finalization: Provide competitive FTL (Full Truckload) vehicle quotations to customers and successfully finalize the deals.
- Vehicle Deployment: Ensure the timely provision and placement of FTL vehicles for customer loading requirements.
- Real-Time Tracking & Updates: Personally track and provide regular updates for every shipment from the pickup point to the final drop location.
- Documentation & Billing: Handle the generation and submission of all essential documents, including LR (Lorry Receipt) copies and customer invoices.
- Client Relationship Management: Focus on building and maintaining strong, long-term relationships with clients.
- Prompt Customer Service: Ensure timely responses and maintain clear communication with customers at all times.
- Proactive Problem Solving: Efficiently resolve any transit or operational issues to ensure a smooth experience for the customer.
- Rate Negotiation: Negotiate effectively to offer customers the best possible rates without compromising on service quality.
Area sales manager - Avinash Cargo Pvt. Ltd. - Rajkot, Gujarat, India
(2022-03 - 2024-01)
- Client Relationship & Daily Visits: Conduct daily on-site client visits to maintain strong business relations, understand their transport needs, and ensure maximum satisfaction.
- Contract Management & Booking: Successfully negotiate and secure annual transportation consignment booking contracts with customers, ensuring consistent and high-quality service delivery.
- Customer Support & Communication: Provide exceptional support to customers regarding order status, delivery inquiries, and logistical issues via phone, email, and live chat.
- Issue Resolution: Proactively investigate and promptly resolve customer complaints or transit challenges to ensure seamless operations.
- Real-Time Order Tracking: Utilize advanced tracking systems to monitor shipments from pickup to drop location, providing real-time updates to clients.
- Import/Export Cargo Handling: Efficiently manage end-to-end pickup and drop operations for all types of Import and Export cargo as per customer requirements.
- Route & Carrier Optimization: Plan, organize, and optimize transportation routes for time and cost efficiency, while carefully selecting reliable carriers.
- Data & System Management: Maintain and manage accurate data for both company-owned and market vehicles within the system.
- Cost Saving & Rate Negotiation: Demonstrate strong negotiation skills with vehicle owners and market vendors to achieve significant cost savings.
- Scheduling & Fleet Allocation: Create strategic delivery schedules and assign trucks to shipments based on capacity and route requirements.
- Compliance & Inspections: Oversee routine vehicle inspections and ensure proper compliance and documentation for the entire fleet.
- KPI Reporting & Management Review: Generate and analyze monthly Key Performance Indicators (KPIs)—including delivery times, costs, and driver performance—and review them directly with top management.
- Leadership & Team Management: Proven ability to lead, manage, and motivate drivers and operational teams.
- Analytical & Problem-Solving: Strong analytical skills to troubleshoot transportation issues and optimize supply chain costs.
Executive in Central Planning & Procurement Department) Logistics Department - Tirth Agro Technology Pvt. Ltd. - Rajkot, Gujarat, India
(2020-02 - 2022-03)
- Daily Fleet Management: Efficiently manage the daily operations of approximately 40 vehicles for timely material pickup and drop-off.
- Strategic Logistics Planning: Receive and analyze daily MIS data from buyers to forecast next-day requirements and design a consolidated logistics plan.
- Route & Fleet Optimization: Execute logistics plans by matching cargo with the right vehicle types, ensuring optimal route utilization and on-time material availability at the site.
- Cost-Effective Routing: Map logistics schedules based on fixed routes and predefined pickup/drop points to achieve maximum economic efficiency.
- Process Streamlining: Develop and implement strategies to optimize supply chain processes, enhance operational efficiency, and reduce overall logistics costs.
- End-to-End Activity Knowledge: Possess comprehensive, hands-on knowledge of warehouse management and end-to-end logistics operations.
- Multi-Vendor Handling: Oversee and manage relationships with multiple logistics vendors to ensure seamless transportation services.
- Rate & Route Matrix Creation: Prepared a comprehensive material weight and volume matrix, mapping specific vendors to fixed rates and designated routes.
- Quotation Procurement & Negotiation: Source and negotiate competitive full-truckload (FTL) quotes from diverse vendors for both domestic and international shipments.
- Billing & Financial Clearance: Manage and streamline the billing, verification, and clearance processes for local transporters and logistics partners.
- Import & Export Operations: Manage inward and outward international shipments, coordinating effectively with national and international transport networks.
- Statutory Compliance: Maintain and audit critical vehicle documentation (such as RC, Insurance, National Permits, and Driving Licenses) in strict accordance with government regulations.
- Workplace Excellence & IT Upkeep: Ensure compliance with 5S principles to maintain a clean, organized working environment, alongside managing the maintenance of office computer systems.
Executive Store - Jyoti CNC Automation LTD. - Rajkot, Gujarat, India
(2018-09 - 2020-02)
- Inventory Accuracy & Stock Audits: Supervise and maintain accurate inventory levels by conducting regular physical stock checks and cycle counts.
- Inbound & Outbound Management: Oversee the complete shipping and receiving process, ensuring meticulous verification of all incoming and outgoing goods for absolute accuracy.
- Order Fulfillment: Direct the picking, packaging, and shipping workflows to guarantee timely and accurate order fulfillment.
- Space Optimization: Strategically organize warehouse layouts to maximize storage capacity and streamline the order-picking process.
- Quality Control & Inspection: Implement strict quality control measures to ensure all handled products meet specified standards.
- Team Supervision & Work Allocation: Lead warehouse staff, manage daily work distribution, and establish clear operational priorities.
- Performance & Training: Handle staff scheduling, performance evaluations, and ongoing training to maximize productivity.
- Safety & 5S Training: Conduct specialized training programs for labor and workforce focusing on Industrial Safety standards and 5S methodologies to build a secure working culture.
- End-to-End Warehouse Reporting: Manage and maintain daily comprehensive warehouse data, accurately compiling and analyzing vital reports.
- Vehicle Inward & Outward Reports: Prepare and maintain vehicle inward and outward reports.
- Vehicle Loading & Unloading Reports: Prepare and maintain vehicle loading and unloading reports.
- Goods Receipt Notes (GRN) & Material Put-Away Reports: Prepare and maintain GRN and material put-away reports.
- Material Quality Inspection & Rejection/Damage Reports: Prepare and maintain quality inspection and rejection/damage reports.
- Shortages and Wrongly Received Material Reports: Prepare and maintain shortage and wrongly received material reports.
- MHE Fleet Management: Oversee all Material Handling Equipment (MHE) in the warehouse, ensuring daily checks for battery charging, operational safety, and timely preventive maintenance.
- Regulatory Compliance: Ensure strict compliance with occupational health and safety regulations to maintain an accident-free workplace.
Executive Operation Store - Mahindra Logistics LTD C/O Schneider Electric infrastructure LTD - Jarod, Gujarat, India
(2016-06 - 2018-08)
Versatile Expertise: Overall experience across Warehouse, Store, Dispatch, Logistics, and Transportation management.
- Award-Winning: Recognized as Star of the Month (May 2016) for outstanding performance.
- Inventory Systems: Implemented effective storage and inventory control systems using ABC, FMR classifications, and Min-Max levels.
- Audits & Stock Counts: Organized physical Raw Material (RM) counts and coordinated successfully with internal and statutory auditors.
- Ageing Control: Monitored and controlled slow-moving and non-moving stock through regular ageing reports.
- RM Management: Well-versed in Raw Material (RM) receiving, inspection at entry stage, and proper storage.
- Workplace Standards: Consistently maintained 5S principles across all operational areas.
- Dispatch Operations: Managed specialized packing and dispatch for diverse material types, along with preparing Invoices and Packing Lists.
- Vendor & Supply Chain Management: Negotiated and managed strategic relationships with suppliers, manufacturers, distributors, and logistics partners.
- Compliance & Policies: Developed and enforced Standard Operating Procedures (SOPs) and logistics policies to ensure regulatory compliance.
- SAP & Excel Expertise: Hands-on experience using SAP for daily operations and advanced knowledge of MS Excel.
- Data & MIS Reporting: Generated comprehensive daily, weekly, monthly, and yearly MIS reports (Inbound, Outbound, GRN, Quality, Rejection, and Issuance) via SAP.
- Cross-Functional Collaboration: Partnered effectively with PPC, Production, Quality, Purchase, and Finance departments to streamline workflows.
- Leadership: Proven ability to lead internal teams and coordinate efficiently with external agencies.
- Statutory Compliance: Maintain and audit critical vehicle documentation (such as RC, Insurance, National Permits, and Driving Licenses) in strict accordance with government regulations.
- Workplace Excellence & IT Upkeep: Ensure compliance with 5S principles to maintain a clean, organized working environment, alongside managing the maintenance of office computer systems.
Data Entry operator - Mahindra Logistics LTD C/O Cosma International. - Sanand, Gujarat, India
(2015-09 - 2015-12)
- SAP GRN Management: Ensure daily completion of Goods Receipt Notes (GRNs) in SAP and prepare accurate GRN data sheets.
- Material Put-Away: Systematically transfer and store materials in designated locations after Quality Department clearance.
- Material Accounting & Storage: Maintain precise material accounting and optimal storage practices to prevent damage and rejection.
- Inventory Issuance: Issue materials to respective departments against verified Indents/MRNs and post transactions timely in SAP.
- Billing & Account Submission: Streamline vendor billing by submitting daily GRN data and commercial invoices to the Accounts Department.
- KPI Reporting: Prepare, analyze, and maintain daily, monthly, and yearly Key Performance Indicator (KPI) data reports.
- Workplace Standards: Consistently implement and maintain 5S principles within the working area for maximum efficiency.
Logistics Coordinator Associate - Menlo Worldwide Logistics India PVT. LTD C/O Volvo & Eicher Powertrain. - Pithampur Madhya Pradesh, India
(2015-08 - 2015-09)
- Manpower & Safety: Optimize daily manpower allocation based on operational requirements while ensuring strict adherence to workplace safety on the floor.
- Line-Side Supply: Coordinate seamless material supply to the production line in strict accordance with the daily production plan.
- Shortage Management: Generate daily line-side parts shortage lists and proactively coordinate with the Purchase Department for replenishment.
- Inventory Control & Audits: Perform on-line Two-Bin audits and execute regular physical stock verifications to ensure zero variance between system and physical inventory.
- Workplace Excellence: Sustain 5S principles across all operational zones to maintain a lean and organized working environment.
- FG Packing & Dispatch: Organize Finished Goods (FG) packing and dispatch workflows as per delivery notes and standard operating processes.
- Loading & Logistics Supervision: Oversee the safe loading, unloading, and dispatch operations for all vehicles and shipping containers.
- SAP System Transactions: Execute accurate system-level material transfers based on outbound documentation using SAP Material Modules.
- Dispatch Operations: Managed specialized packing and dispatch for diverse material types, along with preparing Invoices and Packing Lists.
- Vendor & Supply Chain Management: Negotiated and managed strategic relationships with suppliers, manufacturers, distributors, and logistics partners.
- Compliance & Policies: Developed and enforced Standard Operating Procedures (SOPs) and logistics policies to ensure regulatory compliance.
- Operational Reporting: Prepare and maintain comprehensive daily operational reports and submit monthly Key Performance Indicator (KPI) reports to the customer.
- Inter-Department Collaboration: Partner closely with Production, Quality, Maintenance, and Purchase departments to ensure smooth and uninterrupted plant functioning.
- Rejection Handling: Coordinate efficiently with the Purchase Department to streamline the return of rejected materials to suppliers.
Administrative Staff - TVS Logistics Services LTD C/O Asia Motor Works LTD. - Bhuj, Gujarat, India
(2010-09 - 2012-08)
- Class-Based Audits: Conduct perpetual inventory verification specifically for O, A, and B class items to ensure high stock accuracy.
- Stock Verification & Discrepancies: Perform regular physical stock verifications and generate discrepancy reports for immediate correction.
- Ageing & Shelf-Life Monitoring: Track inventory ageing and monitor the shelf-life of materials to identify and report slow-moving and non-moving stocks.
- Material Accounting: Maintain precise material accounting and orderly storage layouts to eliminate damage and prevent rejections.
- Inward Monitoring: Monitor incoming material flows categorized by value and specific buyers.
- SAP & GRN Management: Ensure the daily completion of Goods Receipt Notes (GRNs) in SAP and seamlessly transfer materials to designated locations post-Quality clearance.
- Line-Side Issuance: Monitor and execute material supply to respective departments against verified Indents/MRNs in strict accordance with the production plan.
- Documentation & Billing: Create accurate Stock Transfer Notes (STN) and outbound invoices tailored to customer orders.
- New Model Launching: Prepare and execute operational action plans for new model and product launches.
- Layout Optimization: Implement and modify store layouts to optimize space utilization and material accessibility.
- Team Management: Lead, mentor, and manage the stores personnel team to ensure optimum departmental efficiency.
- Management Reporting: Generate and present comprehensive daily and weekly operational reports to the top management.
- 5S Standards: Drive continuous workplace improvement by effectively implementing 5S systems across the department.
Apprentice Training - Asia Motor Work LTD. - Bhuj, Gujarat, India
(2009-09 - 2010-09)
- End-to-End Axle Assembly: Comprehensive, hands-on experience in the complete Axle Assembly line process, specializing in Axle Doping and Preparation, Brake Liner Fitting, Wheel Hub and Axle Shaft Assembly, and Wheel Drum Fitting.
- ABS Integration: Expert in fitting and integrating Anti-lock Braking Systems (ABS) on the Rear Axle.
- Component Knowledge: Profound technical knowledge of both Front and Rear Axle Assembly sub-systems and components.
- Storage Layout Optimization: Utilize strong physical knowledge of material storage layouts to maximize space and efficiency.
- Operational Reporting: Prepare and maintain comprehensive daily operational reports and submit monthly Key Performance Indicator (KPI) reports to the customer.
- Inter-Department Collaboration: Partner closely with Production, Quality, Maintenance, and Purchase departments to ensure smooth and uninterrupted plant functioning.
- Rejection Handling: Coordinate efficiently with the Purchase Department to streamline the return of rejected materials to suppliers.
