Prasanth Yethirajula

Experienced IT professional of expertise in Apple domain. Managing and supporting IT infrastructure and Mobile Device Management using Jamf Pro, Workspace one, Intune and Munki tools. Skilled in configuring profiles and policy deployments. Adept at collaborating with cross-functional teams to ensure the successful delivery of projects on time.

I am a skilled IT Support and Mac Operations Analyst with hands-on experience in end-user support, software deployment using Jamf, and system troubleshooting in enterprise environments. I’ve worked with tools like ServiceNow, Adobe Admin Console, and Active Directory, and provided support for both Windows and macOS platforms. My work focuses on ensuring smooth onboarding, hardware/software support, and improving user productivity through proactive issue resolution.

I hold a Master’s degree in Business Analytics, which provided a strong foundation in data analysis, IT systems, and project management. My academic background supports my ability to solve technical issues with a data-driven mindset, aligning IT solutions with business needs.