Program Coordinator at Asia Pacific Cultural Center (2025-04 – Present)
Multicultural Community Coordinator & Event Specialist
- Program Development & Community Outreach: Conceptualized and spearheaded diverse cultural pilot programs; successfully engaged community members to share their heritage through authentic culinary experiences and live performances.
- Educational Engagement: Partnered with K-12 educational institutions to facilitate multicultural curriculum and coordinate student-led cultural showcases.
- Stage & Performance Management: Served as Stage Manager for major community events, overseeing complex scheduling, managing artist transitions, and ensuring strict adherence to production timelines.
- Workshop Facilitation: Coordinated and led interactive, culturally rich artisan workshops, including traditional lei-making, origami, and textile crafting.
- Public Relations & Brand Ambassadorship: Represented the organization at regional promotional events through strategic tabling and community advocacy.
- Logistics & Operations Support: Managed critical event logistics, including vendor procurement, material transport, and cross-functional kitchen/hospitality support during high-volume operations.
Retail Sales Representative at American Samoa Telecommunications Authority (2023-11 – 2025-02)
Technology Sales & Solutions Specialist
- Top-Tier Sales Performance: Recognized as the #1 sales producer on the team, consistently exceeding quotas for mobile handsets, laptops, and tablets (iPads).
- Consultative Account Management: Evaluated customer billing and service plans to identify optimization opportunities, strategically pitching and closing upgrades on hardware and data packages.
- Infrastructure & Connectivity Support: Facilitated regional connectivity by provisioning and deploying residential Wi-Fi networks and home telecommunication systems across the service area.
- Customer Relations & Retention: Resolved complex billing inquiries and provided technical troubleshooting, transforming routine customer service touchpoints into revenue-generating opportunities.
Caregiver/Personal Assistant at The Arc of Spokane (2020-07 – 2022-12)
Patient Care & Resident Services Specialist
- Comprehensive Patient Care: Administered high-quality, dignified personal care assistance, including bathing, hygiene maintenance, and routine incontinence care.
- Clinical Documentation & Compliance: Maintained meticulous, compliant daily logs tracking medication administration, nutritional intake, hygiene schedules, and patient rest periods to ensure continuity of care.
- Medication Administration: Safely and accurately distributed prescribed medications in strict accordance with healthcare plans and safety protocols.
- Nutritional Support: Planned, prepared, and served customized, nutritionally balanced meals tailored to meeting specific dietary requirements and client preferences.
- Environmental Health & Safety: Managed essential domestic operations, executing thorough housekeeping, laundry services, and sanitation tasks to maintain a safe, sterile, and comfortable living environment.
