Medical Records Clerk at Heart One Associate (2024-10 – Present)
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintains patient charts by completing daily audit, corrects and communicates problems according to established procedures.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Maintains patient confidence by keeping patient records information confidential
Biller at Express Urgent Care (2018-02 – 2018-08)
- Billing claim submission.
- Read Patients chart to determine medical history and records; including diagnoses and treatments given.
- Determining the correct codes for patient's records, verifying insurance and codes to bill insurance providers.
- Handling high volume of in coming and out going calls.
- Collecting bills, posting copays and balancing sheets.
Medical Administration at Optum (2018-08 – 2024-10)
- Check in and out patients at front desk in friendly service manner to ensure patients are satisfied.
- Scheduling appointments and answering over 100 calls per day according to the needs of the office.
- Safeguarding patient records and ensuring that everyone complied with the HIPAA standards, Compelling medical records and charts.
- Able to fax, scan, mail and organize and access electronic health records.
- Good time management skills, excellent problem- solving skills, completing tasks on time, basic computer skills and knowledge.
- Verifying insurance and completing patients chart and documents before appointment.
- Collecting copays, calculating batch at the end of the shift and posting journal in patients chart at the end of the shift, turn in all keys and sheets to the office.