Prerana Chand

Motivated and customer-facing professional with experience in hospitality, sales, and business development. Seeking opportunities to leverage strong communication, relationship-building, and customer service skills in a dynamic team environment.

Front Desk Agent - SOMM Hotel & Spa - Woodinville, WA

(2025-09)

Provided guest services and front desk support in a fast-paced luxury hotel and spa environment.

• Provided exceptional guest services by managing check-ins, reservations, and resolving guest concerns in a fast-paced environment.
• Delivered professional customer service while coordinating reservations, guest requests, and front desk operations.
• Served as the first point of contact for guests, providing personalized service and maintaining efficient front desk tasks.

Business Development and Marketing Manager - Brumley Law Firm - Kent, WA

(2024-03 - 2025-12)

Drove business growth through strategic relationship management, referral network development, and marketing initiatives that increased company visibility and client acquisition.

• Cultivated and maintained referral partnerships with chiropractors, physical therapists, and healthcare providers to generate new client opportunities.
• Represented the firm through community outreach, networking events, and strategic relationship-building efforts to expand market presence.
• Developed and executed marketing initiatives that enhanced company awareness, strengthened professional partnerships, and supported client growth.

Sales Representative - Dwayne Lanes - Arlington, WA

(2023-07 - 2024-02)

Generated vehicle sales through customer relationship management, product knowledge, and consultative sales techniques while delivering an exceptional customer experience.

• Guided customers through the vehicle purchasing process by identifying needs, presenting options, and explaining features, financing, and ownership benefits.
• Built and maintained strong customer relationships through consistent follow-up, resulting in increased customer satisfaction and repeat business.
• Consistently met sales goals by utilizing effective communication, negotiation, and problem-solving skills in a fast-paced sales environment.

Bachelor of Science - Physiology - Seattle Pacific University