Virtual Branch Specialist at Signal Financial Federal Credit Union (2025-09 – Present)
- answering inbound calls/making outbound calls to members
- Opening and closing accounts and shares(business and personal)
- Keying domestic wire transfers
- Scheduling virtual appointments
- Pitching products and services
- Knowledge in Fiserv DNA, Jack Henry and MeridianLink systems
- Knowledge in Microsoft Word, Excel, PowerPoint and Outlook
Head Bank Teller at Prince George's County Federal Credit Union (2022-12 – 2025-09)
- Cash handling responsibilities
- Superb math ability and attention to detail
- Sale pitching products
- Knowledge on Microsoft Word and Excel
- Strong written, interpersonal and verbal communication skills
- Opening and closing accounts and shares
- Knowledge in MeridianLink and Jack Henry Systems
Shift Leader/Closing Manager at Papa John's (2021-06 – 2022-06)
- Putting team members in position to be successful
- Answering questions and solving problems when needed
- Count cash registers
- Take inventory
- Opening and closing of the store
- Ordering product if needed
Cashier at Papa John's (2021-06 – 2022-06)
- Receive payment and present change (reflecting cash handling and basic math skills)
- No overages/shortages at end of day reconciliation
- Courteous to all customers as they enter the establishment
- Pleasant greeting answering and taking phone orders
- Acknowledged as a great team player
- Remained calm with a positive attitude during high activity on the floor and intake of phone calls
- Effectively used downtime to restock, organize and clean up
- Responsible for store opening procedures
- Time Management Skills
- Arrived to work early and volunteered to stay late during peak hours of operation
