Prince Lengkong

Results-oriented professional with 10+ years of experience in high-volume retail operations, client retention, and sales growth. Proven ability to manage complex operational tasks, lead team training, and drive business objectives. Seeking to leverage expertise in client relations, project coordination, and process optimization in a new professional environment.

Fragrance Specialist - Maison Francis Kurkdjian

(2024-12)

• Drove counter revenue to reach its first one-million-dollar year through proactive sales strategies and targeted client outreach.
• Cultivated long-term client loyalty by managing personalized follow-ups and curating exclusive VIP experiences.
• Coordinated and executed high-profile promotional events, including a documentary screening featuring the CEO.

Makeup Artist - CHANEL

(2021-08 - 2024-11)

• Increased revenue across three business categories (cosmetics, skincare, and fragrance) by providing tailored product demonstrations and consultative services.
• Achieved the highest client retention rate among a team of five by implementing a structured after-sale follow-up system.
• Maintained detailed client profiles to personalize service and drive repeat business.

Boutique Associate - Bluemercury

(2018-05 - 2021-08)

• Served as a key-holder with full responsibility for store opening/closing procedures, daily cash handling, and nightly financial recaps.
• Managed operational workflows, including inventory reconciliation, vendor returns, and supply chain ordering.
• Oversaw onboarding and training for new staff members and managed complex staff scheduling to ensure optimal floor coverage.

Business Manager - Estée Lauder

Regional Makeup Artist - Lancôme

Beauty Advisor - Sephora