Priscilla James

Virginia-licensed PharmD with 19+ years of progressive community pharmacy experience in high-volume medication verification, remote prescription pre-verification, overnight pharmacy operations, regulatory compliance, medication therapy management, and pharmacy leadership. Applies strong clinical judgment to evaluate medication orders for appropriate drug, dose, route, duration, allergies, interactions, contraindications, therapeutic duplication, and patient-specific safety concerns. Experienced in clarifying orders with prescribers, documenting interventions in pharmacy systems, supporting pharmacy teams remotely, and maintaining accuracy and turnaround standards.

Prepared to transition this extensive verification background to remote hospital and clinic order verification.

Full-Time Staff Pharmacist / Floater / Pharmacy Manager - CVS Pharmacy - Virginia

(2021-12)

• Verify prescriptions and patient profiles for correct medication, indication, dose, route, duration, allergies, interactions, contraindications, therapeutic duplication, and other patient-safety concerns before final approval and dispensing.
• Provide remote operational support through accurate data entry and prescription pre-verification while maintaining productivity, confidentiality, and quality standards across multiple pharmacy locations.
• Collaborate with prescribers, patients, technicians, and pharmacy colleagues to clarify orders, resolve medication-related problems, and support safe, timely therapy.
• Document verification decisions, clinical interventions, counseling, immunizations, and quality-control activities completely and accurately within pharmacy information systems.
• Apply Virginia Board of Pharmacy requirements, DEA and federal controlled-substance regulations, HIPAA standards, and company procedures to daily verification and operational decisions.
• Lead technicians and coordinate high-volume workflow, prioritizing urgent orders and maintaining accuracy, patient safety, and turnaround expectations.
• Contributed to quality-assurance and process-improvement activities, including development and implementation of COVID-19 vaccination procedures, documentation controls, inventory practices, and compliance workflows.

Staff Pharmacist / Floater / Pharmacy Manager - Kroger Pharmacy - Chesterfield, VA

(2008-11 - 2020-01)

• Evaluated and verified prescriptions and medication profiles for accuracy and appropriateness, identifying dosing problems, allergies, interactions, contraindications, duplication, and incomplete or unclear orders.
• Communicated with prescriber offices to obtain missing information, clarify therapy, recommend safe alternatives when appropriate, and resolve medication-order or access barriers.
• Provided medication counseling and clinical support regarding administration, adverse effects, interactions, storage, adherence, monitoring, and immunization needs.
• Maintained accurate pharmacy-system documentation while supporting Medicare and Medicaid claims, medication access, inventory controls, and purchase-order reconciliation.
• Managed pharmacy operations and supervised, trained, and assigned pharmacy staff while monitoring verification accuracy, productivity, service, quality assurance, and regulatory compliance.

Overnight Pharmacist - CVS Pharmacy - Richmond, VA

(2006-10 - 2008-11)

• Independently reviewed, verified, and dispensed medication orders during overnight shifts, resolving clinical and processing issues while meeting time-sensitive patient needs with limited on-site support.
• Provided pharmacist consultation, patient counseling, prescription billing, compounding documentation, and workflow support to ensure safe and timely medication fulfillment throughout overnight operations.

Doctor of Pharmacy - PharmD - Virginia Commonwealth University / Medical College of Virginia (2006)

Bachelor of Science - Chemistry - Virginia Commonwealth University (2001)