Assistant Manager at Priderock Capital Management (2025-10 – Present)
- Manage daily financial operations by accurately posting rent payments to resident ledgers and tracking account balances.
- Generate and analyze detailed accounts receivable reports to track property revenue, identify delinquent accounts, and minimize financial exposure.
- Coordinate legal proceedings for delinquent accounts by preparing documentation and filing directly with legal counsel.
- Process move-out claims, audit final account balances, and manage security deposit reconciliations in compliance with regulatory standards.
Leasing Specialist at Harbor Group Management (2025-05 – 2025-10)
- Coordinated daily property operations and ensured seamless communication between leasing, maintenance, and management teams.
- Maintained organized documentation systems for tenant records and property updates, ensuring timely reporting and task completion.
- Tracked leasing milestones and assisted in planning strategic outreach initiatives to support company occupancy goals.
- Identified workflow improvements that enhanced team response times and overall resident satisfaction.
Leasing Consultant at JRK Property Holdings (2024-07 – 2025-03)
- Supported property objectives by organizing tours, managing scheduling, and executing timely follow-up communications with prospective residents.
- Collaborated on targeted marketing initiatives and tracked lead conversion data to measure progress against key performance targets.
- Improved efficiency in the leasing pipeline by developing standard operating checklists and progress trackers for lead management.
Leasing Manager at Priderock Capital Management (2021-11 – 2024-07)
- Oversaw daily operations for a high-volume multifamily property while directly supervising a team of leasing professionals.
- Managed key operational projects including move-in/move-out coordination, marketing rollouts, and software system transitions.
- Developed and implemented operational strategies that consistently boosted property occupancy rates and eliminated workflow delays.
- Partnered with maintenance and marketing departments to execute cross-functional initiatives, boosting resident engagement by 15%.
Manager and Owner at VIP Beauty Boutique (2020-05 – 2021-10)
- Facilitated daily store operations to ensure effective teamwork and sales performance
- Communicated with vendors to manage inventory orders
- Scheduled employee shifts and provided training for new employees
- Directed and coordinated production, pricing, sales, and distribution activities
- Reviewed financial data to measure productivity and identify areas for improvement
- Managed staff, prepared work schedules, and assigned duties
Life Sales Agent at American Income Life Insurance (2020-09 – 2021-02)
- Deliver and explain insurance policies to clients, ensuring understanding and satisfaction
- Customize insurance programs to meet individual clients needs
- Calculate premiums and establish payment methods for clients
- Analyze insurance programs and suggest additions or changes to enhance coverage
- Network to find new clients and generate lists of prospective clients
- Ensure policy requirements are fulfilled, including medical examinations and form completion
Sales Associate at Aeropostale (2017-11 – 2018-01)
- Welcome customers with a friendly attitude and provide excellent customer service.
- Assist customers in making informed purchasing decisions by recommending products.
- Process transactions accurately and efficiently using cash registers.
- Handle returns and exchanges professionally and efficiently.
- Stay updated on current promotions and store policies.
- Maintain inventory levels and order new stock as needed.
