Yui Lee

I have more than eight years of experience in Japanese-language tutoring, academic writing support, proofreading, copy editing, translation, localization operations, and cross-cultural communication. Experienced in evaluating Japanese-language content for grammatical accuracy, naturalness, terminology, tone, intended meaning, and cultural appropriateness. Brings practical quality-control experience from Japanese localization for a Korean food-delivery platform, as well as document editing and English-to-Japanese translation in an academic and cultural institution.

Skilled at delivering precise, structured feedback across documents, data-entry materials, and presentation-related content in remote, cross-functional environments.

Japanese Localization Operations / Contract Employee at Coupang — Rocket Now, Onboarding Team (2025-06 – 2026-03)

• Supported Japanese localization operations for a Korean food-delivery platform, reviewing menu and merchant information for accuracy, clarity, consistency, and suitability for Japanese users.
• Conducted Japanese-language data entry and quality-control checks, identifying inconsistencies in merchant information, menu content, and operational materials.
• Facilitated communication between Korean operations personnel and the Japanese sales team, ensuring that requests and issues were interpreted accurately across languages and business contexts.
• Translated internal documents and business materials between Japanese and Korean, with attention to intended meaning, terminology, tone, and professional usability.
• Managed merchant inquiries, onboarding requests, service issues, and customer complaints through clear, context-appropriate written communication.
• Reduced complaint rates by 80% by improving email-management and issue-resolution workflows.
• Improved merchant onboarding efficiency by approximately 5% through streamlined registration support and coordination.

Project Manager / Full-Time Contract Staff at Tsubouchi Memorial Theatre Museum, Waseda University — Digital Archives Office (2022-06 – 2024-02)

• Managed planning, development, delivery, communication, public relations, documentation, and staffing for the "Donut Project," a performing-arts digital-archives education program.
• Coordinated museum leadership, administrative personnel, participants, and external collaborators, adapting communications to diverse professional and cultural audiences.
• Performed copy editing and proofreading for manuscripts prepared for publication, improving grammatical accuracy, readability, structural clarity, terminology consistency, and overall professional quality.
• Translated U.S. performing-arts archival materials from English into Japanese, preserving meaning while producing natural, culturally appropriate Japanese for the intended readership.
• Reviewed program-related written materials for consistency, clarity, completeness, and audience appropriateness across formats.
• Increased program applications by approximately 20% between 2023 and 2024 through improved recruitment communications and outreach.
• Contributed to the project's three-year continuation following a positive evaluation by Japan's Agency for Cultural Affairs.

Japanese Language Tutor at Hitotsubashi University, Graduate School of Language and Society (2017-04 – 2022-06)

• Provided Japanese-language tutoring and academic-writing support to international graduate students, principally from China and South Korea.
• Edited and proofread academic papers for grammar, vocabulary, academic register, logical structure, clarity, coherence, and readability.
• Identified unnatural phrasing, ambiguous language, inappropriate terminology, and context-dependent errors; recommended precise and audience-appropriate alternatives.
• Guided students in communicating complex research ideas accurately and credibly in formal Japanese.
• Helped support a student whose research paper received the Tsukada Memorial Award in 2018, Hitotsubashi University's top award for an international student research paper.

Ph.D. Candidate in Language and Society, Graduate School of Language and Society – Hitotsubashi University, Tokyo, Japan (2018-04 – 2026-10)

M.A. in Language and Society, Graduate School of Language and Society – Hitotsubashi University, Tokyo, Japan (2015-04 – 2018-03)

B.A. in Culture and Representation Studies, School of Culture, Media and Society – Waseda University, Tokyo, Japan (2011-04 – 2015-03)