Promace Johnson

Greeted incoming guests Oversaw reservations and the computer systems Managed seating, payment, and closing operations

Front house manager - The cage

(2025-04 - 2026-02)

• Greeted incoming guests
• Oversaw reservations and the computer systems
• Managed seating, payment, and closing operations
• Operated front desk, the phone line, and online catering inquiries server - The cage

(2022-01 - 2025-03)

• Served tables large and small parties
• Maintained a clean and healthy workplace
• Trained three onboarding staff members hostess - Alfredo's

(2023-04 - 2025-02)

• Incharge of seating
• Take out order packing
• Orchestrated online order payments and pickups
• Worked the register and kept the front clean

Customer Service Representative - Giant

(2020-03 - 2023-05)

• Oversaw money orders and check handling
• Navigated customer care issues to positive responses
• Directly handled inventory orders and office organization
• Longest Running Employee of the Month for employment duration

B.A - Psychology - East Stroudsburg University (2021 - 2025)