Phlebotomist
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Dedicated and diligent professional with a strong background in customer service. Experienced in various roles within the food service industry, including server, barista/cashier. I have obtained the CPT and the BLS Certification.
Show Sushi La Palma, CA
May 2022 - March 2023
Managed the phone ordering system, ensuring accurate and timely order processing.
Created and maintained weekly schedules for all servers.
Calculated and distributed daily tips to servers based on individual performance.
Utilized computer systems to reconcile daily revenue, generate reports, and maintain accurate financial records.
Trained new servers, provided guidance and support, and fostered a positive team environment.
Alhambra, CA
December 2021 - May 2022
Managed takeout orders by answering phone calls, accurately recording orders, and providing estimated wait times.
Assisted in-person customers with menu selections, offered recommendations, and ensured a pleasant dining experience.
Collaborated with the owner to calculate daily revenue and prepare financial reports.
Handled bill payments, processed transactions, and resolved customer concerns or issues.
Onezo Boba Los Angeles, CA
May 2021 - December 2021
Welcomed customers, took and prepared their orders.
Operated the cash register, and maintained accurate transaction records.
Assisted with inventory management, monitoring stock levels and placing orders.
Guangxi University of Finance and Economics
Guangxi, China
Sep 2013 - July 2017
