Patient Care Tech at Baptist Hospital (LR)
(2026-04 — Present)
Assist patients with personal care and mobility, obtain vital signs, draw and process blood specimens, maintain accurate records, and assist the healthcare team with daily patient needs.
Patient Care Tech at UAMS
(2023-12 — 2026-04)
Provide direct patient care, assist with daily activities, monitor vital signs, collect specimens, perform blood draws, document patient information, and support nurses with patient needs.
Sales Account Executive at DishNetwork (Future Vision) (2021-06 – 2023-08)
I stop customers from canceling their accounts. I educate customers on different promotions available to them. I educate customers on the different packages available as well as sports.
Fitness Instructor at MixxedFit (2019-07 – Present)
I assist in bringing people together through fitness while serving the community.
Substitute Teacher at Jacksonville Lighthouse Charter School (2019-08 – 2020-05)
I filled in for full time teachers
Portfolio Manager at JD Byrider (2013-11 – 2019-04)
Resolving customer delinquency and insuring that customer goals of establishing or re-establishing credit are met through timely payments.
- Achieving delinquency, charge off and total collection goals.
- Contacting all delinquent customers by phone, email, text or if necessary, in person to arrange payment.
- Formally documenting all collection activity using proprietary software.
- Knows and uses computer procedures related to collection activity.
- Initiates contact with new customers to establish a relationship.
- Overcomes objections, negotiates and makes decisions leading to win-win outcomes. Does not strong arm to get results. Leaves the door open by providing solutions, while holding others accountable.
- Actively listens and recommends solutions to assist customers.
- Calculates figures and amounts such as discounts, interest, commissions, proportions and percentages.
HVAC Mechanic at U.S. Army (2009-10 – 2013-09)
I checked the maintenance on military vehicles.
Correctional Officer at Faulkner County Detention Center (2011-05 – 2012-02)
- Document inmates activities and monitor movement throughout the facility
- Prepare paperwork for booking new inmates and release of existing inmates
- Monitor conformance to facility rules and regulations
- Inspect the condition of pods and housing unites for security and cleanliness
- Conduct inspections, searches, and security checks of inmates
- Examines and interprets court orders and release documents to determine correct court, housing needs, and releases
Life Skills Trainer at Conway Human Development Center (2009-02 – 2011-05)
- Provide supervision and independent living skills training to three clients
- Implement training to clients as addressed in the Community Training Plans
- Provide appropriate documentation addressing client needs and progress
- Participate in staff meetings
- Participates in client related meetings, including semi-annual progress meetings as needed
- May have other duties as assigned
Customer Service at Walmart (2006-01 – 2009-10)
- Utilize excellent customer service skills to research and resolve order status, cancellation, and customer preference return inquiries.
- Demonstrate drive and enthusiasm while handling customer questions, complaints and inquiries. Must also accurately input customer information into our order management system.
- Ownership of customer service resolves through entire life cycle of customer service complaint or issues.
- Respond to customer service emails that are related to order status, cancellation, and customer preference returns.
- Close sales (during high call volume periods) and provide after sale support.
- Meet productivity goals.
