Quez Relf

Aiming to work, education and training experience in the areas of operations, logistics, motor vehicle transportation, project and team management, sales and marketing, contract negotiations, consulting, account management, warehouse management, risk management, quality control, problem solving, and customer service to manage, develop, and effectively communicate my experiences to enhance personnel in a variety of work environments. Possesses over 7 years of work experience in the areas of retail, motor vehicle operation, delivery, marketing, account executive, client accounts, quality control, warehouse management, operations and logistics, project and team management, and customer service. Utilizes problem solving skills and was customer focused.

Utilizes professionalism, flexibility, time management, material control, effective judgment, communication, solution-oriented, and collaboration. Performs excellent time management and utilizes strong oral, written, and interpersonal communication skills as well as decision-making, problem solving, and critical thinking skills. Able to complete thorough and accurate work independently within difficult and stressful situations with calm and ease.

Interacts well with the general public. Serves as a hands-on leader who excels in a fast-paced, dynamic work environment always delivering high-quality customer service.

Delivery Driver - United Distributors - Savannah, GA

(2023-11 - 2025-12)

• Served as a Delivery Driver responsible for building and ensure excellent customer service by consistently delivering orders on time and in good condition and by acting in a courteous and professional manner. Complied with all Department of Transportation standards and regulations and maintain a good driving record.
• Unloaded and delivered products at assigned stops using hand trucks. Verified count and condition of goods unloaded, and accurately report all overages, shortages, and breakage/damage. Monitored and rotated product in customer accounts as needed.
• Reported customer needs and concerns to appropriate management and participated in delivering resolutions. Completed pre-trip inspections before leaving the warehouse and post-trip inspections upon return to the warehouse and properly document all maintenance problems and defects in writing. Worked with computerized hand-held devices and United's technology.
• Maintained constant communication and collaboration with the sales and delivery departments to work together as a team. Familiar with United's portfolio of brands and knowledgeable of and adhered to federal and state regulations. Performed other duties as assigned.

Delivery Driver/Warehouse Worker - Goree's Furniture Express - Opelika, AL

(2022-02 - 2023-09)

• Served as a Delivery Driver/Warehouse Worker responsible for delivering furniture to customers' locations with care and precision. Inspected items for damage before loading onto delivery vehicle.
• Coordinated delivery schedules with warehouse staff for timely dispatch. Transported and safely delivered items to prevent damage or loss.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations. Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Performed other duties as assigned.

Account Executive - Urban Creek Consulting - Dallas, TX

(2021-11 - 2022-02)

• Served as an Account Executive responsible for managing client accounts to ensure timely service delivery and satisfaction. Developed tailored marketing strategies for diverse client needs and goals.
• Trained junior staff on account management processes and best practices. Analyzed client feedback to improve service offerings and customer relations.
• Negotiated contracts with clients to ensure profitable outcomes for the company. Cultivated relationships with key decision makers through regular client visits and follow-up calls. Performed other duties as assigned.

Process Technician - Donghee Alabama - Auburn, AL

(2020-07 - 2021-11)

• Served as a Process Technician responsible for operating machinery to ensure efficient production processes and maintain quality standards. Monitored production lines for adherence to safety protocols and operational guidelines.
• Maintained accurate records of process parameters, test results, and other relevant data in accordance with company policies. Safeguarded areas from possible equipment fires and notified safety manager regarding job hazards.
• Assisted in the installation of new equipment and ensured proper calibration according to established protocols. Operated and monitored advanced manufacturing equipment. Performed other duties as assigned.

Line Operator - Briggs & Stratton Corporation - Opelika, AL

(2020-01 - 2020-07)

• Served as a Line Operator responsible for operating machinery to ensure smooth production flow and efficiency. Monitored equipment performance to identify and resolve issues promptly.
• Documented production activities and reported discrepancies to supervisors accurately. Implemented quality control measures to maintain product standards consistently.
• Kept line material levels within required levels to meet production goals. Monitored production line for any potential problems or malfunctions. Performed other duties as assigned.

Retail Sales Associate - Lowes - Alabaster, AL

(2019-08 - 2020-01)

• Served as a Retail Sales Associate responsible for assisting customers with product selections and inquiries. Maintained store appearance and organized merchandise displays.
• Trained new associates on store policies and procedures. Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Followed company policies, rules and procedures to promote company goals and maintain safety. Demonstrated knowledge of store products and services. Performed other duties as assigned.

Filler & Scooper - AC Legg - Calera, AL

(2019-01 - 2019-08)

• Served as a Filler & Scooper responsible for operating packaging machinery to ensure timely and efficient product preparation. Inspected products for quality and compliance with company standards. Labeled boxes, crates, and other containers accurately.
• Assembled cartons, crates, and containers to prepare for shipping. Inspected packages for accuracy and completeness before shipping. Reported any damaged goods or discrepancies between actual products received versus what was ordered to management immediately upon discovery. Performed other duties as assigned.

Bachelor of Science - Mechanical Engineering - University of Alabama (2015 - 2017) Tuscaloosa, AL

High School Diploma - Russell County High School (2015-05) Seale, AL