Access Associate / Medical Assistant - Rochester Regional Hospital - Rochester, New York
(2023-08 - 2024-03)
- Greets patients and their families
- Collects patient information; including insurance information, and payment methods
- Updates patient fillies and ensures accuracy
- Communicate with other medical staff to educate patients on hospital policies
- Contact insurance companies about coverage, billing, pre-approvals, and prior authorizations
- Process payments from patients and handle any billing issues
- Prepare documentation for patient admission and discharge
- Collect and record vital signs
- Prepare exam room
- Assist with patient examination
- Record medical history
- Schedule follow-up appointments
- Perform basic laboratory procedures
- Work with providers when calling in prescriptions to pharmacies
- Reviewing and routing patient messages according to importance
Medication Reminder - Elite Home Health Care - CDPAP
(2018-04 - 2024-06)
- Overseeing personalized care plan
- Communicating/ working with the care manager when changes need to be made to the personalized care plan
- Monitoring progress (important, declines new or reoccurring issues)
- Prescription Refills
- Handling of mail
- Ordering of grocery
- Meal prep for slow cooker/ pressure cooker
- Companion Care
Clerk III (Compliancy Clerk) / Specialized Services Assistant - TES Staffing - RCSD - Rochester, NY
(2012-11 - 2018-04)
- Editing, processing, and sending out Annual Reviews/ IEPs
- Editing, processing, and sending out Requested Reviews and Reevaluation documents
- Editing, processing, and send out referrals
- Entering consents once they have been received
- Answer the phone
- Helping District CASEs with questions in regards to student's IEPs
Clerk - External Education - TES Staffing - RCSD - Rochester, NY
(2012-11 - 2018-04)
- Answering the phone (almost 1000 families are affiliated with External Ed.)
- Communicates with families to gather registration information for the Office of Student Placement for registration of non-residents or residents who attend private/parochial schools, and collaborates with Placement on this process and the issuing of student ID#.
- Supports the Director in maintaining a Log of student Initial referrals with the district of residence and the referring school.
- Collects and monitors the "June 1st parent letters, and the letters of intent from the parents of students who are Home Schooled.
- Opens all mail for the External ed Department.
- Distributes mail to the proper individuals, including those who oversee students placed by other agencies in residential settings.
- Files all evaluation reports received from the TEAM for upcoming CSE meetings.
- Files all report cards and progress reports received from agencies.
- Manages the requests from parents for special time arrangements for meetings, or for phone conferences
- Calls school districts for records for Transfer students.
- Requests IEPs from other school districts for private/parochial students through the IEP Direct message board
- Creates and maintains the student files for agency, private/parochial and Charter students
- Organizes the Mental health and student files for the district CSEs for upcoming meetings
- Assists with the organization of the Annual Review schedule
- Assists with the review of documents for accuracy following Annual reviews
- Provides support to the SSAs for the STAC certification for students in approved private placements
- Schedules CSE meetings for the 3 External Ed CASES
Clerical Support / Paraprofessional - TES Staffing - RCSD - Rochester, NY
(2012-11 - 2018-04)
- Editing and entering data into IEP Direct (Special Education software)
- Entering and editing information in Chancery
- Answers telephones
- Fax/ Copy etc.
- Provides classroom support through one on one interaction with students
- Supports teacher's in classroom group activities
Clinical Technologist III: E - Record Coverage: Urology - University of Rochester - Rochester, NY
(2012-05 - 2012-10)
- Performs a variety of technical assignments related to diagnostic testing and performs and documents quality controls as required for all point of care testing.
- Maximizes room utilization (exam and procedure rooms) through establishing efficient communication systems with other members of the team and through assuring that needed supplies are available.
- Accurately labels, logs and processes specimens and distribute specimens through the eRecord System.
- Assists providers during exams, anticipating individual provider needs and complexity of the patient. Assures equipment/supplies are available for provider, based on individual provider preference.
- Assists in patient care through use of eRecord system, entering vital signs and their parameters obtained, problem lists and medication lists.
Paraprofessional / Clerical Support (Perdiem) - Employment Store - RCSD - Rochester, NY
(2012-03 - 2012-05)
- Provides classroom support through one on one interaction with students
- Supports teacher's in classroom group activities
- Answers telephones
- Fax/ Copy etc.
Clinical Technologist III (Outpatient Dermatology) [Strong Staffing] - University of Rochester - Rochester, NY
(2007-03 - 2011-12)
- Cleaning and packaging of instruments for biopsy and punch procedures
- Urine pregnancy tests
- Collecting biopsy specimens labeling
- Set up for procedures
- Assists providers with exams (punch and shave procedures)
- Performs a variety of technical assignments related to diagnostic testing and performs and documents quality controls as required for all point of care testing.
- Obtains specimens, blood, urine, other
- Accurately labels, logs and processes specimens, using pneumatic tube system to distribute specimens to appropriate laboratory.
- Provides standard discharge instructions as appropriate.
- Maximizes room utilization (exam and procedure rooms) through establishing efficient communication systems with other members of the team and through assuring that needed supplies are available.
- Conducts inventory of supplies, requisitions needed supplies from internal and external vendors, tracks utilization for cost trending purposes.
- Operates autoclave or processing equipment, dependent on area needs; conducts required Infection Control Quality tests to verify proper functioning of equipment on a daily basis
- Provides clerical support through completion of specimen requisitions, telephone answering, and scheduling of patients for appointment follow-up via the IDX system, as well as completing multi-resource scheduling and scheduling patients for diagnostic studies and / or procedures.
Clinical Technologist III (Outpatient Pediatrics AC - 6) - University of Rochester - Rochester, NY
(2007-03 - 2011-12)
- Performs a variety of technical assignments related to diagnostic testing and performs and documents quality controls as required for all point of care testing.
- Obtains specimens, blood, urine, other.
- Accurately labels, logs and processes specimens, using pneumatic tube system to distribute specimens to appropriate laboratory.
- Assists providers in obtaining cultures, smears, and gram stains.
- Prepares of procedure room.
- Provides basic, standard instruction to the patient regarding the procedure.
- Anticipates provider needs during the procedure, accesses additional instrumentation, accurately labels and prepares specimens for the lab.
- Attaches patient to equipment which will measure different parameters of patient status, e.g. dynamapp, pulse oximeter, EKG, cardiac monitor, pneumatic tourniquet.
- Assists providers during exams, anticipating individual provider needs and complexity of the patient. Assures equipment/supplies are available for provider, based on individual provider preference.
- Checks and calibrates equipment on a daily, weekly or monthly basis as determined by type of equipment; consults with Bio-Medical Engineering in resolution of issues, as equipment problems arise.
- Cleans and prepares equipment and instruments that will be sent to Sterile Supply.
- Operates autoclave or processing equipment, dependent on area needs; conducts required Infection Control Quality tests to verify proper functioning of equipment on a daily basis.
- Explains procedures and systems in the process of care to the patient.
- Provides standard discharge instructions as appropriate.
- Maximizes room utilization (exam and procedure rooms) through establishing efficient communication systems with other members of the team and through assuring that needed supplies are available.
- Conducts inventory of supplies, requisitions needed supplies from internal and external vendors, tracks utilization for cost trending purposes.
- Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Implements new supply standards dependent on needs of the unit.
- Maintains a clean working environment.
- Provides clerical support through completion of specimen requisitions, telephone answering, and scheduling of patients for appointment follow-up via the IDX system, as well as completing multi-resource scheduling and scheduling patients for diagnostic studies and / or procedures.
- Assists in patient care through use of Allscripts, Touchworks system, entering vital signs and other parameters obtained, problem lists and medication lists.
- Collects data for quality improvement studies; works with unit leadership in identifying areas for improvement and opportunities to improve patient and provider experiences in the area.
Medical Records Clerk - Med Staff Nursing Agency - Rochester, NY
(2006 - 2007)
- Collected needed charts for physicians
- Filed charts after
