Datacenter Technician - Equinix - San Jose, CA
(2024-11)
- Work under limited supervision, both independently and within a team environment
- Work on ongoing projects
- Respond to safety and emergency situations and maintain a safe and secure work environment
- Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
- Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, CRAH, ETC)
- Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
- Complete PM/CDc
Critical Facility Engineer - Vantage DataCenter - Santa Clara, CA
(2023-02 - 2024-11)
- Work under limited supervision, both independently and within a team environment
- Manage multiple one-time and/or ongoing projects
- Respond to safety and emergency situations and maintain a safe and secure work environment
- Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
- Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, CRAH, ETC)
- Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
- Create/ Review required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them
Data Center Operation Tech 2 (F) - Cyxtera - San Jose, CA
(2022-04 - 2023-04)
- Install Systems, Servers, Routers, Switch, etc..
- Generator Testing
- Responsible for cable connection, termination and troubleshooting (toning, tracing, etc..)
- Work with customer over Phone and email system to resolve issue (maintenance windows& Project)
- Service Ticket System
- Responsible for Asset Management Logging/Tracking
- Responsible for training Tech 1 and build team members
- Responsible for customer Build out and decom
Data Center Operation Engineer - Element Critical - Sunnyvale, CA
(2020-05 - 2022-04)
- Install Systems, Servers, Routers, Switch, etc..
- Monitor and support site: Uptime, Power consumption, Network connectivity, and Facilities (Enteliweb, Trendpoint ect…)
- DataCenter mapping which includes power, network, access point, etc...
- Generator Testing & Load Bank Testing
- Responsible for cable connection, termination and troubleshooting (toning, tracing, etc..)
- Work with customer over Phone and email system to resolve issue (maintenance windows& Project)
Data Center Operation Engineer - INAP CORPORATION - Santa Clara, CA
(2019-01 - 2020-05)
- Install Systems, Servers, Routers, Switch, etc..
- Monitor SJE011 & SJE014 site: Uptime, Power consumption, Network connectivity, and Facilities (Alerton, Web Control, Ubersmith, EFT, JACE, Cross Connect Matrix ect…)
- Control/Manage Badge Access and Camera Software with Ccure 9000
- 3rd party vendor negotiation and high-tier troubleshooting.
- Server software and hardware upgrades
- Responsible for cable connection, termination and troubleshooting (toning, tracing, etc..)
- Generator Testing
- Work with customer over Phone and email system to resolve issue (maintenance windows & Project)
Datacenter Technician - zColo - Santa Clara, CA
(2017-11 - 2019-01)
- Server Upgrade (OS and Hardware)
- Use toner and fluke device to test all cable run
- Responsible for all cable run and cabling
- Run monthly generator test
- Check and create all MOP for all procedure in Datacenter
- Work with vendor and facility led's on all project
- Work with customer through ticket system, phone and in person
- Log all delivery and maintain record of all asset
- Systems, Servers, Routers, and Switch Installs
- Create ticket for access, work and tour ect.
System Support Engineer - ESG/ Hitachi Vantara - Santa Clara, CA
(2014-06 - 2017-11)
- Systems, Servers, Routers, and Switch Installs
- Post install system integration testing (software and hardware)
- Run Lan, Fibers, and Fiber trunk
- Cable Tracing and Removal of Lan, Fibers, and Fiber Trunks
- IP Assignments for IPDUs and Systems
- Monitor/Report Database Records For: IPDUs and Systems (Sentry)
