Debt Collector - Nathan & Nathan Law Firm - Birmingham, AL
(2007-01)
- Performing collection duties by making outbound calls and receiving inbound calls to debtors to collect on delinquent creditor accounts that are in the litigation process.
- Maintaining creditor accounts for litigation in company database and following federal rules and guidelines to the litigation and FDCPA practice.
- Meeting and maintaining a monthly quota for clients in collections; Skip tracing
CSR/ Collections - Easy Money - Homewood, AL
(2003-01 - 2007-12)
- Assisting customers with the approval of payday advance loans and following federal rules and guidelines for the approval of the loans.
- Maintaining customer accounts in the company's database and file cabinet; Typing, Filing
- Opening and closing store; Depositing money into the company's private account
- Answering telephones and cashing customer payroll checks, money orders, money grams
- Maintaining the company store by cleaning and stocking supplies; Ordering supplies
CSR/ Collections - Alabama Title Loans - Midfield, AL
(2004-01 - 2006-12)
- Assisting customers with the approval of auto title loans; Following federal rules and guidelines for the approval of title loans
- Maintaining customer accounts in the company database and file cabinet
- Performing collection duties by making outbound calls on delinquent accounts
- Typing, Faxing
- Opening and closing store
- Maintaining company store by cleaning; Stocking supplies
Marketing Support - Liberty National Life - Birmingham, AL
(1999-01 - 2004-12)
- Answering inbound calls and routing calls to coordinators
- Maintaining a complete filing system for insurance agents in different states and sending agents required materials for them to sell insurance policies
- Ordering office supplies; Delivering inter-office mail
- Large volumes of supervised/ unsupervised administration duties
