Fashion Sales & Customer Service Lead - Ray Styles (USA) - USA
(2025-01 - 2026-07)
- Managed multi-channel phone communication and digital inquiries, building strong, repeat commercial and retail client relationships.
- Executed fast-paced sales order data entry, ensuring meticulous documentation of payment terms, item parameters, and delivery details.
- Handled daily customer data entry into a massive inventory tracking system exceeding 5,000 unique SKUs to align physical stock levels with system ledgers.
- Maintained active customer records maintenance protocols, utilizing high-level CRM system proficiency to track fulfillment metrics and client histories.
Customer Support / Receptionist - New Evidence LLC - Qatar
(2022-01 - 2025-12)
- Operated as the primary touchpoint for incoming phone communication and walk-in accounts, answering high-volume inquiries with precision and speed.
- Prepared precise service invoices, balanced transactional cash logs, and filed critical financial records with zero data entry discrepancies.
- Processed service invoices and customer payments, balanced cash logs, filed financial records, and supported end-of-day reconciliation with zero data entry discrepancies.
- Demonstrated strong time management by simultaneously balancing heavy inbound phone queues and managing complex personnel deployment schedules.
- Leveraged database productivity software to support daily administrative operations and train onboarding counter personnel.
Front Desk & Guest Relations Agent - The Bentley Luxury Hotel & Suite - Qatar
(2020-01 - 2022-12)
- Managed detailed data entry pipelines and daily reservation tracking systems, collaborating directly with facility departments to ensure peak operational timing.
- Verified guest and reservation details, tracked daily front-desk records, updated administrative audit logs, and coordinated with internal departments to keep service moving during peak periods.
- Resolved complex client billing and ledger discrepancies instantly while maintaining highly detailed nightly data verification logs.
Teacher / Educator - Elibel International School - Nigeria
(2010-01 - 2020-12)
- Commanded fast-paced environments daily, sharpening exceptional time management, active listening, and clear verbal presentation skills under tight timelines.
- Maintained structured, highly organized workspaces, adapting quickly to schedule shifts while managing distinct individual needs with a calm demeanor.
