Rachael Stokes

Innovative and dynamic professional with over 8 years of proven leadership and business experience. Well-versed in data analytics, problem-solving, and managing multiple lines of business within an organization. Authorized to work in the US for any employer

User Experience Design/ Supplier Optimization - Avidxchange - Charlotte, NC

(2017-07)

Primary focus is to reduce supplier attrition from e-payment methods using strategic analytics. I primarily use sales force and excel for this role, but I have some light SQL experience. I also collect data from the suppliers to track trends in order to improve the user experience with our company going forward.

Store Manager - Hollister Co - Pineville, NC

(2016-11 - 2017-07)

• Managed staff activities
• Managed store and daily cash deposits
• Managed nightly cash totals
• Thrived in a highly challenging customer service environment
• Managed the scheduling, recruiting, hiring and training of new store employees
• Supervised employees to maintain goals to meet corporate objectives
• Responsible for staff scheduling
• Trained and mentored all staff
• Tracked sales performance
• Rewarded with a store renovation to showcase my success
• Used customer sales data to customize my store to the demands of my clientele

Assistant Manager - Hollister - Pineville, NC

(2015-10 - 2016-11)

Carefully cultivated my direct reports in order to consistently yield sales numbers that surpassed monthly and yearly goals.

Manager - Julie Ann's Quilting & More - Cadillac, MI

(2007-10 - 2014-05)

Oversaw day to day operations, trained, hired, and directed a small staff. Responsible for sales revenue goals and total store volume.

BS - Anthropology - Grand Valley State University (2010 - 2014)