Rachel

ALA-accredited MLIS librarian with two years in an academic research library and three-plus years of front-line public, outreach, and youth services. Equally at home teaching a database search, troubleshooting e-resource access with a vendor, or building a program from a needs assessment up. Known for meeting students and patrons where they are, partnering easily across departments, and bringing a teacher's patience (two years of classroom instruction) and a designer's eye (Canva, Adobe Creative Cloud) to outreach and instruction.

Actively engaged with AI literacy and emerging research tools, and committed to equitable, student-centered service.

Library Specialist, Mobile Outreach - Arapahoe Library District - Centennial, Colorado

(2025-05 - 2026-01)

• Coordinated outreach services across multiple community sites, tracking participation and engagement data to evaluate programming and steer resources where they were needed most.
• Delivered technology instruction, reader's advisory, and collection access to older adults, assisted-living residents, and homebound patrons, adapting pace and format to each learner.
• Partnered across departments on routing, logistics, and scheduling, and trained and coordinated staff and volunteers to keep service consistent and safe.

Teen Librarian - Eagle Valley Library District - Gypsum, Colorado

(2024-06 - 2024-09)

• Owned all teen services district-wide from day one: designed and facilitated educational programming, managed the young adult acquisition budget, and provided reference and community engagement across a dispersed rural district.
• Built programs around what local teens actually wanted, in a community where the library served as a primary gathering and learning space for young people.

E-Resources, Archives & Digitization (three progressive roles) - University of Denver Libraries - Anderson Academic Commons, Denver, Colorado

(2022-04 - 2024-06)

• Electronic Resources Assistant Librarian: supported the e-resources lifecycle in Alma and WorldShare, maintained licensing documentation, and collaborated with librarians and vendors to troubleshoot access and keep discovery data accurate for students and faculty.
• Assistant Archivist: processed collections to DACS standards and authored finding aids in ArchivesSpace, applying MODS and RDA metadata so primary sources were discoverable for research and teaching.
• Digitization Technician: digitized primary source materials on overhead scanning and microfilm equipment, applying FADGI-aligned quality-control protocols and metadata workflows.

Library Assistant V (Person in Charge) & Library Assistant I - Denver Public Library - Bob Ragland & Sam Gary Branches, Denver, Colorado

(2022-08 - 2024-06)

• Provided sustained front-line reference, technology help, and reader's advisory to culturally and economically diverse communities, including patrons navigating language barriers and limited digital access.
• Served as acting supervisor in the branch manager's absence, overseeing daily operations, desk scheduling, and staff coordination for a high-traffic urban branch.
• Supported youth and family programming for audiences of 100+, helped deploy an LGBTQ+ photography installation series, and administered interlibrary loan and Prospector consortium requests.

Collection Management Intern (MLIS Culminating Internship) - Colorado Photographic Arts Center - Denver, Colorado

(2023-06 - 2023-08)

• Established a nonprofit arts organization's library during a relocation: designed a custom classification and metadata system for 600 items, weeded the collection, and optimized it for user discovery.

Supervisor - Goodwill of Colorado - Aurora, Colorado

(2021-07 - 2022-04)

• Supervised daily operations and coached staff and volunteers on service standards, workflow, and team communication in a mission-driven environment.

ESL Teacher (TESOL-certified) - Seosan Yecheon Elementary School - Seosan, South Korea

(2019-03 - 2021-03)

• Developed and delivered a full English-language curriculum for classes of 25–32 students, adapting instructional methods to diverse learning needs, skill levels, and cultural contexts.
• Organized extracurricular activities and built sustained relationships with students, families, and school colleagues; acquired conversational Korean through two years of daily immersion.

Master of Library & Information Science (ALA-accredited) - University of Denver, Morgridge College of Education (2024)

Bachelor of Science - Sociology - Tennessee State University (2018)