Property Manager at Optimal Consulting LLC / SML Family Staff (2024-03 – Present)
- Coordinate and manage maintenance, repair, and custom construction projects with an annual budget of ~$2.5M, ensuring timely execution and cost control
- Oversee diverse projects including septic installations, residential remodels and additions, commercial site work, seawall and grading restoration, dock construction, landscaping, irrigation systems, lighting, and solar installations
- Collaborate with a wide network of professionals including engineers, architects, general contractors, and specialty trades to ensure seamless project delivery; includes sourcing, verification, and onboarding of vendors
- Navigate building, zoning, and environmental regulations, including permit preparation, submission, and approval processes on behalf of homeowners
- Built and scaled a fully operational home office from the ground up, including recruiting, onboarding, and training team members to support property and project operations
- Manage all administrative and financial functions, including QuickBooks Online setup, chart of accounts development, accounts payable, monthly reporting, and reconciliations
- Provide on-call property management services, including hurricane preparation and post-storm damage assessment and repairs
- Oversee a luxury residential real estate portfolio valued at $12M+ across multiple properties and states, ensuring asset preservation and operational excellence
General Manager at Proper Luxury Management (2023-01 – 2024-02)
2nd employee of startup company - took structure from board of directors and created company based off of business structure presented with the goal of franchising by end of year 1
- Grew company from a team of 2 people to 5 people, responsible for creating job roles & responsibilities, hiring, employee onboarding, training, etc.
- Responsible for all invoicing and accounting duties, annual financial budget and planning reporting directly to board of directors
- Grew the company to 20 residential clients and 2 HOA clients, servicing over 160 properties overseeing a portfolio of over $300M in luxury residential real estate
- Created & led annual sales and marketing plans (social media, direct mailer campaigns, networking events, email campaigns/funnels, Facebook advertising, etc.)
- Coordinate all maintenance, repair, and remodel projects including creation of estimates and invoicing; quality control & management over on-site project managers & handyman staff
- Vendor and project manager scheduling, coordination, communication, and accounting - update all projects and provide outstanding client communication updates
- Act as point person & sole coordinator for homeowners on project details, new requests, and product information
Office Coordinator & Recruiter at Crossroads Professional Coaching (2021-12 – 2022-12)
- Oversight of marketing team project budgets, company client scheduling for coaching and counseling clients, and management of company project timelines
- Sourced, screened, and recruited for small-business coaching clients in multiple different industries (industrial, residential construction, education, retail, etc)
- Responsible for sending out Direct Mailers for clients with the help of Hub Spot software.
- Act as quality control for social media posts, Google Ads, expense reporting, and Facebook boosts
- Created and regularly updated Google My Business, Indeed, and Glass Door pages
- Wrote blog and social media content; post content on social networks via Coschedule
- Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
- Front desk receptionist for a Christian based business coaching and counseling company
- Client administration updates through multiple systems such as Keap (InfusionSoft), Harvest, Evernote, and Simple Practice
Human Resources Intern at Sparkhound (2021-03 – 2021-08)
Internship while in school - Dealt with HR processes and procedures including, but not limited to:
- Recruiting, Hiring, Onboarding and training candidates
- Helped coordinate a mass hiring event to fill over 70 job positions with over 200 candidates that participated
- Integrating data across multiple systems such as UKGPro, Netsuite, and OpenAir
- Keeping active audits on essential employee reports and documents
- In charge of planning corporate events
- Responsible for the drafting and publication of the biweekly companywide newsletter
- Innovating and cultivating employee retention strategies
- Completing Employment Verification forms
Hospitality & Customer Service at French Market Bistro (2017-06 – 2021-12)
While in School Full Time - Waitress, Bartender, and Front of House Manager for high end restaurant - received multiple $1000+ tips over my career and built a network of recurring clientele
