Rachel Brumfield

Well-organized Administrative professional bringing excellent multitasking abilities developed over 32 years of experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in Microsoft with expertise in database management.

Self-motivated, bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements.

Office Supervisor at Pitsylvania Co DSS (1987-01 – 2019-01)

• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Recruited, hired, trained and supervised staff of ten and implemented mentoring program that offered positive employee engagement.
• Maintained accurate, current and compliant financial records by monitoring and addressing variances.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.