Rachel Chishty

Human Resources executive with previous leadership roles in luxury hospitality companies including Belmond/LVMH, Starwood Hotels & Resorts/Marriott, Hilton and IHG.

Director of Human Resources - EL ENCANTO

(2023-06)

• Provide leadership and counsel to senior and executive leadership on key organizational and management issues
• Lead, develop and nurture the HR team and provide a roadmap for career growth and development to support the business
• Provide daily management, coaching, and professional development opportunities
• Lead and improve our talent recruitment and retention to create a robust talent pipeline and "deep bench" for the organization
• Drive EVP initiatives to enhance employee experience and culture
• Ensure adherence to all local, state and federal employment laws and regulations
• Oversight and management of all legal matters

Area Director of Human Resources - Labor Relations West Coast - IHG HOTELS & RESORTS

(2018-10 - 2023-05)

Oversight of 3 independent InterContinental properties with separate ownership entities. Combined team of 12 HR professionals, 1500+ employees, 160 managers

• Provide strategic advisement for ownership entities
• Manage all aspects of labor relations for the West Coast hotels

Area Director of Human Resources - Lead Labor Relations Director for West Coast and Alaska - REMINGTON HOSPITALITY GROUP

(2017-06 - 2018-09)

Responsible for the oversight of 5 HR Directors across multi-branded hotels with my home hotel at the Hilton Orange County. Oversight of the following hotels: Sheraton Hotel and Spa in Anchorage, Alaska; Marriott Beverly Hills; Renaissance Palm Springs; Sheraton San Diego Mission Valley

• Was responsible for 2 separate union negotiations as well as legal compliance for the HR discipline with the Remington Hotels
• Travelled within these properties on a frequent basis, depending on the nature of the current issues
• Assisted in high level investigations, contracts, negotiations and compliance with CA labor law
• Ensure that all properties adhered to Federal and State laws as well as Remington and Brand SOPs

Area Director of Human Resources - ATRIUM HOSPITALITY/Contract

(2016-05 - 2017-04)

As the first Area Director of Human Resources with Atrium Hospitality, I was charged with aligning the employee culture from JQ Hammonds Hotels to one of Hilton Hotels. One property was an Embassy Suites, and a sister property next door was a Homewood Suites. The primary objective for this new HR role was to be a Hilton Brand Trainer and ensure that all training and compliance was met to abide by mandatory brand standards.

Additionally, all recruiting processes, wage surveys, associate satisfaction action plans had to be made current based on the recent results that had taken place shortly before my arrival at the property.

Director of Human Resources and Labor Relations - STARWOOD HOTELS & RESORTS WORLDWIDE/MARRIOTT

(2005-01 - 2015-12)

BA - English Literature - University of California, Santa Barbara