Rachel Hagans

Customer-focused professional with experience in leasing, operations, customer service, marketing, and team leadership. Skilled in relationship building, sales, communication, and administrative support. Proven ability to manage multiple responsibilities while delivering exceptional service and driving business results.

Leasing Agent - Alton Westshore - Tampa, FL

(2025-04)

• Conduct apartment tours and assist prospects through the leasing process.
• Maintain resident and prospect relationships through excellent customer service.
• Generate leads, follow up with prospects, and support occupancy goals.

Front Desk Concierge Supervisor - Stratton Amenities - Tampa, FL

(2024-12 - 2025-04)

• Trained and onboarded new team members.
• Managed schedules, payroll, and daily operations.
• Ensured excellent resident service and team communication.

Booking Manager - The DIY Room - Tampa, FL

(2024-05 - 2025-01)

• Managed bookings, scheduling, and client communications.
• Provided customer support and maintained accurate records.
• Tracked booking performance and customer feedback.

Marketing & Event Coordinator / Corporate Trainer - No Limits Consultants - Tampa, FL

(2023-08 - 2023-12)

• Coordinated marketing events for Fortune 500 clients.
• Executed sales strategies and trained new employees.
• Managed inventory and monitored team performance.

Event Coordinator - Painting in the Trap, LLC - Tampa, FL

(2018 - 2024)

• Coordinated and hosted community art events.
• Managed inventory and enhanced customer experiences.

Sales Associate - Bealls Outlet - Sun City, FL

(2021 - 2022)

• Assisted customers, managed inventory, and processed transactions.

Bachelor of Science - Public Relations - Murray State University (2022-12)