Memorial Hospital; South Bend, IN
Unit Assistant , January 2024-Present
- Assisting with bedside procedures and recording details accurately
- Preforming EKGs and venipunctures; collecting specimens per protocol
- Preparing patient charts for admission, transfer, discharge and surgery.
- Inputting doctors’ verbal orders and uploading documents into EMR
- Paged on call physicians and answered telephones promptly; taking and relaying messages
Nursing Assistant, July 2024 – Present
- Delivering outstanding care, connecting with heart, and performing designated patient care services under the direction of a Registered Nurse
- Taking and monitoring vital signs; charting results and any concerning events via Cerner
- Assisting patients with bathing, moving, eating and any daily living activities
- Preparing rooms and maintaining clean, orderly and well stocked work areas
- Comforting and calming patients during stressful events and unfortunate circumstances
Nephrology Physicians; Mishawaka, IN
Billing Representative, May 2023- May 2024
- Built patient charts in Epic; ensured accuracy and completion
- Confidentially requested patient information from other offices; acted persistent when needed
- Received and reviewed new patient referrals
- Managed patients' prior authorization to ensure they were up to date or on file for upcoming appointments.
- Posted over $2 million in payments from insurance and private party payors
- Manually processed thousands of EOBs and problem-solved issues as they arose
Indiana University South Bend; South Bend, IN
Laboratory Assistant, August 2022 – May 2023
- Assisted lab coordinator in preparing undergraduate lab materials
- Followed written and/or visual instructions to prepare chemical solutions, set lab stations, and perform routine procedures
- Used attention to detail whilst labeling supplies, mixing reagents, and recording data
- Remained familiar with hazards and took precautions to handle and dispose of chemicals safely and in accordance with university protocol
