Rachel Hoffman

I'm 25 years old. I was born and raised in Florida so naturally I love the beach. I'm a aunt to 7 and hope to have a family of my own one day. I believe in working hard and showing everyone respect.

Claims Adjuster at Smart AutoCare, Fortegra (2023-10 – Present)

Active Dealer Contract-PPQ from October 2023-Present and General Claims from October 2022 to October 2023.

• Assessed repair estimates to ensure parts and labor costs aligned with industry standards and contract limitations.
• Ensured all claims were processed in compliance with company policies, procedures, and expectations.
• Supported departmental goals by contributing to team initiatives, special projects, and process improvements (Google Review #1 name mentioned).
• Fluent in parts and labor guides Prodemand and Alldata.

Mopar Parts Specialist / Sales at Davis Chrysler Dodge Jeep Ram (2020-02 – 2022-10)

• Supported technicians, service advisors, and customers by identifying and supplying accurate parts for vehicle repairs (walk in, phone, and wholesale).
• Managed shipping and receiving operations, including inventory handling, documentation, and vendor coordination.
• Requirement: Hazmat Certification.

Parts Department Delivery / Shipping & Receiving at Davis Chrysler Dodge Jeep Ram (2019-10 – 2021-01)

Previous Role (prior to promotion).

• Delivered automotive parts to wholesale customers, contributing to significant growth in wholesale parts volume.

Concierge at Davis Chrysler Jeep Dodge Ram (2019-02 – 2019-10)

• Mail dispatch, Cashier and receptionist duties.

Cashier-Customer Service Desk at Walmart (2017-05 – 2019-02)

• Made History as the First service desk employee as a minor, paving the way for future employees to grow professionally.