Rachel MacPherson

Managed complex physician schedules and assignment logistics, ensuring seamless coverage, accuracy, and timely coordination. Served as the primary point of contact for providers throughout their assignments, resolving scheduling, travel, and administrative matters. Partnered with recruiters to streamline operational workflows and improve day-to-day administrative efficiency.

Account & Travel Manager at Staffworks (2025-06 – 2026-08)

• Managed complex physician schedules and assignment logistics, ensuring seamless coverage, accuracy, and timely coordination.
• Served as the primary point of contact for providers throughout their assignments, resolving scheduling, travel, and administrative matters.
• Partnered with recruiters to streamline operational workflows and improve day-to-day administrative efficiency.
• Coordinated provider credentialing and state licensure requirements to ensure healthcare professionals met all compliance standards before each assignment.
• Prepared and maintained provider confirmation letters and other assignment-related documentation.
• Coordinated end-to-end travel arrangements for healthcare providers, including flights, lodging, rental vehicles, and itinerary management.
• Ensured travel plans aligned with assignment schedules while proactively addressing travel-related issues as they arose.
• Provided executive administrative support to the CEO, assisting with business operations, special projects, scheduling, and organizational initiatives.
• Conducted lead-generation outreach to identify and engage prospective healthcare providers, expanding the recruitment pipeline for the recruiting team.