Account Manager - Evoked Potential Tech. - Shreveport, LA
(2024-08)
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Ensured accurate data collection by conducting routine maintenance on EEG equipment.
- Performed complex video EEG monitoring for epilepsy patients, providing valuable data for physician interpretation and diagnosis.
- Enhanced patient comfort by effectively explaining EEG procedures and addressing concerns.
- Reviewed patient's history, obtained necessary information and documentation and educated and reassured patient.
- Reduced patient waiting time with efficient scheduling and management of multiple EEG appointments.
Account Manager - Matthews Landscape - Shreveport
(2021-03 - 2024-05)
- Managed client accounts, ensuring satisfaction and retention, leading to a 12% increase in renewals.
- Quick learner with a strong work ethic; consistently punctual and dedicated to delivering high-quality results.
- Analyzed client data to identify trends and optimize service offerings, resulting in a 10% increase in upsells.
- Fostered strong client relationships through effective communication and problem-solving.
EEG Technician - Willis Knighton Medical Center - Shreveport, LA
(2024-08)
Physical Therapist Tech. - Christus Outpatient - Shreveport
(2020-12 - 2021-02)
- Eager to learn quickly and work diligently; consistently punctual and dependable in all tasks.
- Assisted physical therapists with patient exercises, ensuring optimal care and recovery; recognized for improving patient satisfaction by 20%.
- Worked closely with a multidisciplinary team to develop personalized therapy plans, enhancing patient outcomes and team efficiency.
- Coordinated with therapists to implement treatment plans, enhancing team efficiency and patient outcomes.
Administration - Eco Mulch and Sod - Shreveport
(2020-01 - 2020-12)
- Managed office operations, ensuring efficient workflow and timely completion of tasks - Enhanced productivity - Organizational skills - Streamlined processes - Improved team efficiency.
- Fostered team collaboration by organizing regular meetings, improving communication and project alignment across departments.
- Monitored office supply levels, ensuring timely replenishment and preventing workflow disruptions, leading to uninterrupted operations.
Assistant Director - Kid's Campus - Shreveport
(2014-05 - 2019-12)
- Managed daily operations, improving staff efficiency and student engagement.
- Implemented new curriculum, resulting in higher student performance metrics.
- Coordinated staff training programs, enhancing team skills and collaboration.
- Oversaw budget planning, achieving cost savings and resource optimization.
- Facilitated parent-teacher communication, increasing satisfaction and involvement.
- Eager to learn and adapt quickly, demonstrating a strong work ethic and punctuality in all tasks, ensuring timely and accurate results.
- Fostered a positive learning environment, boosting student morale and engagement through innovative activities and personalized support.
- Maintained detailed client records and contracts, ensuring accuracy and compliance with industry standards.
- Passionately engaged with clients to understand their needs, driving continuous improvement and achieving high client satisfaction scores.
